 | Started getting Graphics card not supported(1) | Category: Technical SupportJune-27-2013 12:33 PM PDT (9 years ago)  |
| Been playing D3 for ages now, but after a break of a couple of months, it has just updated and I'm now getting "Your graphics card is not supported Intel (R) HD Graphics 3000". I actually have an NVIDIA GeForce GT520M. Have the latest drivers installed. Tried the Repair Game option with no change. Not getting any errors on anything else, also play WOW with no problems. | ||
 | Started getting Graphics card not supported(2) | June-27-2013 12:43 PM PDT (9 years ago) |
| Anadon, Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Started getting Graphics card not supported(4) | June-27-2013 1:29 PM PDT (9 years ago) |
| Anadon, DDraw Status: Not Available D3D Status: Not Available AGP Status: Not Available This is why you're getting the error right now. They should all be saying "Enabled" Usually, since the drivers appear to be installed, it just takes a system reboot to clear it up. If that doesn't work though, reinstalling the drivers would be the next step. Use Lenovo's support site to get the latest video drivers they offer for your model. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Started getting Graphics card not supported(6) | June-27-2013 3:40 PM PDT (9 years ago) |
| Anadon, Your laptop pretty much determines which video card to use and when depending on the load presented. Dxdiag doesn't take advanced graphics to run so it's just going to use the integrated display. It still shows the NVIDIA GeForce GT 520M in the system but when running dxdiag, it's not used. Did you recently update video drivers for either the Intel or Nvidia device just prior to having issue start? Can you post another fresh dxdiag report? _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Started getting Graphics card not supported(8) | June-28-2013 11:47 AM PDT (9 years ago) |
| Anadon, Where did you get the Intel drivers you're using? If they came from Lenovo's site, could you post the link to them? _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Started getting Graphics card not supported(11) | June-28-2013 3:44 PM PDT (9 years ago) |
| Furor42, That's not correct at all. His laptop uses Optimus tech to auto-switch as needed. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Started getting Graphics card not supported(13) | June-28-2013 3:49 PM PDT (9 years ago) |
| Furor42 , No problem, I'm just waiting to find out where he obtained the current drivers. His issue is one with Windows right now, not the game itself. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Started getting Graphics card not supported(20) | July-1-2013 12:42 PM PDT (9 years ago) |
| Anadon, If it still shows DDraw Status: Not Available D3D Status: Not Available AGP Status: Not Available when you look at the Display Devices section in dxdiag, it's not going to work. I'd suggest installing the latest drivers (both Intel and Nvidia) available from Lenovo's site first. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Started getting Graphics card not supported(22) | July-1-2013 2:38 PM PDT (9 years ago) |
| Anadon, Yes, I would. Otherwise I have to assume you got them from somewhere other than Lenovo. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
