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kab #1372
Gold AH didn't give me my item(1)Category: Technical SupportJune-27-2013 12:05 PM PDT (9 years ago) Go to Blizzard forum post
Hy, i both an items of the Gold AH it's been 1 hours or so, i still didn't receive it in my complete stash!
i tried submitting a ticket but it seems tickets aren't for stuff like this...

ty for you reply.
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Omrakos
Gold AH didn't give me my item(4)June-27-2013 1:03 PM PDT (9 years ago) Go to Blizzard forum post
kab,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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