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Rinto
Mouse pointer not working(1)Category: Technical SupportJanuary-19-2014 8:57 AM PST (9 years ago) Go to Blizzard forum post
I haven't played Diablo for several months, but in light of the new expansion I thought I would go back on to get used to it again. However at present I can't get on to the game. It loaded the patch, I went to the log in page and logged in it then went to the agreement page and that was when I realised that the mouse pointer did not correspond to the location that the mouse was pointing to.

The pointer appears as an arrow which does not move, but it I move my mouse you can just see the buttons light up as the cursor passes over them, if I'm careful I can just about click on things like the options box so it obviously knows where the mouse is but it just doesn't correspond to the arrow on the screen.

I have done a repair on Diablo 3, made sure that all my drivers are up to date, and the mouse works perfectly elsewhere. The mouse I use is a Razer Deathadder (Left handed) just in case this makes any difference.

Any one got any ideas, because at the moment I can't scroll through the agreement to accept it so the game is unplayable (I don't even know if the mouse would work if I could get in to the game), which means there is no point even considering the expansion.
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Omrakos
Mouse pointer not working(4)February-13-2014 6:05 PM PST (9 years ago) Go to Blizzard forum post
Ken,

If you are running Windows 7, see if the following resolves it:

1. Right click anywhere on the desktop and select Screen Resolution
2. Click on Make text and other items larger or smaller
3. Change the size of text to Smaller - 100% (default)
4. Apply, click on Log off now and restart

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