 | I need help!!! Banned for no apparent reson...(1) | Category: Technical SupportJanuary-19-2014 3:12 AM PST (9 years ago)  |
| Hey, I'm having a storm of problems with my account! I have bought the D3 disc a while back and registered on an email zendude85@gmail.com. I played for a little while and then I stoped, recently I got around to playing again, but when i tried to log in it requested an authenticator code, i clicked on the link that says that i don't have the authenticator, but all it did was offer me to reset my password, and afterwords it would still request the code anyway. I looked through the forum and people mention that the only way to turn it off is to call the customer service, but I am from Serbia and international calls are expensive and at the moment I don't have enough money to call. That was maybe a week ago, and now I receive and email about being banned for using third-party software... I can't even log into my account, would someone mind helping me sort this mess out. Also I'm sending this from another account since I can't log into my actual one. | ||
 | I need help!!! Banned for no apparent reson...(2) | January-20-2014 8:54 PM PST (9 years ago) |
| mlAzureus, The account has been compromised and is now locked. You're going to have to contact a Billing representative in order to get help in unlocking it now. This article will lead you through the process. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
