 | windows 8.1(1) | Category: Technical SupportJanuary-16-2014 8:23 AM PST (9 years ago)  |
| after my windows 8 updated to 8.1 my diablo 3 is lagging. what will i do? | ||
 | windows 8.1(2) | January-16-2014 1:16 PM PST (9 years ago) |
| deewy420, You'd want to make certain all of your devices/components have the most current drivers available for them. Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
 | windows 8.1(12) | August-8-2014 12:53 PM PDT (8 years ago) |
| Shadow, While Im playing there are times that it just suddenly my computer off and it appear BSOD with the error inaccessible_boot_device and driver_violation If your computer boots ok eventually, it sounds like a possible loose cable connection to the booting hard drive, or a drive that's maybe going bad. I'd check the cabling first by making sure both ends are tightly connected or replacing the cable if you have an extra one. Some Sata cables can easily come loose while others have a locking mechanism to keep them tight. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| windows 8.1(15) | August-8-2014 1:49 PM PDT (8 years ago) |
| Shadow, From the info you've provided, an error stating there's an "inaccessible_boot_device " would indicate a problem communicating to the hard drive. It looks like you have a Seagate 1 TB drive split into 4 partitions installed. Is this the drive that came with the laptop from the factory or was it added later? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| windows 8.1(17) | August-8-2014 2:00 PM PDT (8 years ago) |
| Shadow, How long ago was it added? Is it still under warranty? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| windows 8.1(18) | August-8-2014 2:05 PM PDT (8 years ago) |
| Shadow, You might also check into Seagate's diagnostic utility to see if it sees a problem with the drive. http://www.seagate.com/support/downloads/item/seatools-win-master/ They state it's "data safe" meaning it shouldn't destroy any of your data, but I'd still read carefully what it's going to do. If you have any problems running it or understanding the results it gives, you'd want to contact Seagate. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| windows 8.1(20) | August-8-2014 7:25 PM PDT (8 years ago) |
| Shadow, Having it pass their diagnostic should hopefully mean the drive is basically ok. Is your machine rebooting before you get a chance to read the BSOD screen? If not, can you tell me what the very top line says? _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| windows 8.1(22) | August-9-2014 10:23 AM PDT (8 years ago) |
| Shadow, I'm afraid your issue has nothing to do with Diablo III. It may require a reinstallation of the operating system but you should really have it checked out by a repair station first. _________________________________________________________ I'm available in the forums Tuesday - Friday, 11 am - 8 pm Pacific Time Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
