 | Problem when playing Diablo 3...(1) | Category: Technical SupportJune-13-2013 8:30 AM PDT (10 years ago)  |
| Some reason when i turn on Diablo 3 and log into my account..few min later the screen turn black and say HDMI signal checking.. But while i'm not playing Diablo 3 the computer work fine..i did try change wire and still have same problem with screen going black when diablo 3 playing... My computer can handle requirement of Diablo 3..i been playing since game release with same pc So does anyone know the problem i'm having.. Plz post thanks you | ||
 | Problem when playing Diablo 3...(2) | June-13-2013 12:24 PM PDT (10 years ago) |
| Zodiark, Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Problem when playing Diablo 3...(6) | June-14-2013 12:54 PM PDT (10 years ago) |
| Zodiark, Your dxdiag info indicates you're using a standard VGA connection to the monitor. If you're seeing a message on the monitor about HDMI, I'd guess your connection to the monitor has failed or the video signal has completely dropped out and the message is simply the monitor's way of saying it's trying to find an input signal to display. I'd probably try updating the video drivers first to a newer release from Nvidia. Try these: http://www.nvidia.com/object/win8-win7-winvista-64bit-314.22-whql-driver.html When installing them, use the Custom and Clean Install options, installing just the graphic drivers and none of the optional components. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
