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vector #2174
Real Money Auction House issue(1)Category: Technical SupportJune-11-2013 6:37 PM PDT (10 years ago) Go to Blizzard forum post
Try to buy 40k gold
1394380916
1394373652
Recieved only 10K, but money was taken like I bought 40K. (
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Omrakos
Real Money Auction House issue(2)June-11-2013 6:49 PM PDT (10 years ago) Go to Blizzard forum post
vector,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
Real Money Auction House issue(4)June-11-2013 7:49 PM PDT (10 years ago) Go to Blizzard forum post
vector,

You still have to go through the support ticketing system. Unfortunately, there is no way for us to help in any of the forums when it comes to an auction house transaction.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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