 | Legal perspective: Blizzard's banning policy(1) | Category: GeneralJune-11-2013 7:08 AM PDT (10 years ago)  |
| I was following this thread (why the hell was it locked? O.o ): http://us.battle.net/d3/en/forum/topic/9245595431 And I wanted to share my own experiences with this problem. Here's the reply from a blue to that thread: "Hi all, the response here is directed at OP, but can also serve as a general message in regards to the question. The main underlying point here is that we always want to do our best to give our players a fair shake, and that's why we'll oftentimes offer to review account actions again when requested even after the initial review. The most important component here is that we have the affected account contact us as soon as possible to have the issue reviewed again if we've not already done so. Included in the messaging about the account action is a link that the account holder can use to have a ticket resubmitted on their behalf to have us look at this again. Otherwise, a ticket can be submitted through our Support Portal. (If submitting a ticket of this nature through the affected account, please try to offer as much information in the ticket as possible regarding your concern.) @Souperman: We do appreciate your interest on behalf of your friend, but we won't necessarily go into specific detail about the account review process. That being said, I apologize if those support pages that you referred to were not as specific as you would like, and we'll do our best to review those to make sure that they do provide the necessary helpful information affected players are looking for." A friend of mine who played huge amounts of time and got a lot of legendaries from his farming, he used to hand out the weaker legendaries to his friends, those were not worth much but he was still pretty generous and could hand out about 10 in a day. He got banned for that. The reason: you broke the ToS. How did he break them, no response from blizzard. I really don't think he was a botter, he was always online but always responsive. From blizzard's perspective there is just an account that plays really huge amounts and hands out items to other players, I guess that could be seen as suspicious behavior, but from that to banning goes a long distance... Of course has the blue said, they give no details about how they come to the conclusion of "you broke the ToS" and I also wanted to point out that these "support" responses the blue talks about are just copy/paste generic responses, you can imagine how much help you can get from that... My friend also tried to get informed about the legality of all this, and not surprisingly blizzard apparently has the legal right to do this, the agreements you are FORCED to accept just to enjoy the product you just bought apparently ensure that, those agreements that pretty much nobody reads actually make you accept a lot of !@#$, they pretty much can close your account anytime without justification. Apparently this is all legal and that's what you'd expect from a huge company like blizzard, however, treating your costumers like this sure isn't ethical. I got to say I was really disappointed about blizzard when I found out about this. | ||
 | Legal perspective: Blizzard's banning policy(5) | June-12-2013 11:15 AM PDT (10 years ago) |
| I know this is an important issue for you, but the forums are not an appropriate place to discuss disciplinary actions. I'm locking this thread because of that, and would like to refer you to this page for further guidance regarding the proper channels to express your concerns. | ||
