Avatar of OverKill #1223
OverKill #1223
Item not delivered after bought on AH.(1)Category: Technical SupportJune-10-2013 9:59 PM PDT (10 years ago) Go to Blizzard forum post
On the HC auction house I bought a ring for 50,000 gold but it was never delivered to my completed items tab. I'd like to either get the ring or my 50,000 back.
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Omrakos
Item not delivered after bought on AH.(4)June-11-2013 2:33 PM PDT (10 years ago) Go to Blizzard forum post
OverKill,

Looks like there's an amulet you purchased as well that's not finished processing.

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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