| Real Money Auction House(1) | Category: Technical SupportJune-9-2013 5:47 PM PDT (10 years ago) ![]() | |
| I am unable to access the real money auction house. I live in the United States and recently registered an authenticator and sms to my account... I have never been able to access the RMAH, but I have had the game since release. I do have a digital download if that helps. When hit auction house, I see the currency button in the top right but I'm presented with: "Access to the Real Money Auction House is restricted. Please contact customer service for more information." Any help would be greatly appreciated! | ||
| Real Money Auction House(3) | June-10-2013 1:15 PM PDT (10 years ago) ![]() | |
| TruEngage, Your account recently was granted a rollback due to a compromise. When that occurs, an authenticator on the account becomes a requirement in order to access the Real Money Auction House. You added a mobile authenticator but the system won't automatically flag the account that it's been added in order to satisfy the new requirement. For that, you'll need to either submit a support ticket or speak to a Billing rep to have it enabled. This article will lead you through the process. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
