 | Won't Install! Help!(1) | Category: Technical SupportJune-3-2013 8:29 PM PDT (10 years ago)  |
| Hey, Everyone! So I had D3 on my computer for quite a while, and just recently did a factory re-set. I'm not very tech savvy, so I simply downloaded the launcher and tried putting it back on my computer (Same everything) The only issue is now it keeps telling me "Your computer does not meet the required specs" and then closes! I really don't want to waste the $60 I spent for this game, and really need to figure it out PLEASE :) On a side note, I am very very inexperienced with computers, so if you're going to help I ask that you please put it in idiot talk for me... Thanks all, Pocadots | ||
 | Won't Install! Help!(2) | June-3-2013 8:34 PM PDT (10 years ago) |
| Pocadots, What usually does this is not having the most recent Service Pack for Windows installed. Run Windows Update first (it's part of Windows) and have it install whatever comes up as needed. You may need to run it a couple of times to get everything. If that doesn't take care of it, post your dxdiag info please so we can see what hardware and drivers you have installed. You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
