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TToughnuts #1627
Failed to Download(1)Category: Technical SupportMay-29-2013 3:34 PM PDT (10 years ago) Go to Blizzard forum post
Hello,
I hope someone can help me. I had to restore my Windows PC to an earlier date and now when I go to log into the game it says that I failed to download a required installation file. I removed the game from my control panel, but cannot seem to download it again. What can I do? Please help.
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Omrakos
Failed to Download(2)May-29-2013 3:36 PM PDT (10 years ago) Go to Blizzard forum post
TToughnuts,

Could you try what's described in the following two articles please?

Deleting the Battle.net Cache folder


Deleting the Battle.net Tools folder

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Omrakos
Failed to Download(7)May-31-2013 12:45 PM PDT (10 years ago) Go to Blizzard forum post
TToughnuts ,

If you're using any internet security apps like an antivirus program, try temporarily disabling them when installing the game.

If that doesn't help, try creating a new Windows user account and adding it to the admin group, then use that account to try installing.

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