 | Account Suspended- I was hacked...(1) | Category: GeneralMay-29-2013 10:26 AM PDT (10 years ago)  |
| My account was hacked four a period of four months and it took blizzard to detect this the last three weeks for this period of time. I never gave out my password, I had an account authenticator for my IPhone which was compromised, yet my account at the time was never hacked until roughly a month after I stopped playing. During the time my account was hacked, a third party took my lvl 25 monk and raised him to paragon100. As a result of this being brought to my attention, I changed my password, and now have been playing since patch 1.0.8 was released, until my account was banned as I was playing the game. I have been playing blizzard games for 15 years, never hacked a game, never violated blizzards terms of agreement. The third party was never caught and I'm the one who is banned. I submitted a ticket to account administration and I'm awaiting response. I purchased D3 by pre-order over a year ago and took a break when the only progression was through the GAH/RMAH. If my account remains unfairly banned/locked I will uninstall D3 and Starcraft 2 as a result from this. | ||
 | Account Suspended- I was hacked...(3) | May-29-2013 10:50 AM PDT (10 years ago) |
| Hi Luke, I do see that you currently have a ticket open, and we'll be sure to address it at our earliest opportunity. Due to the number of tickets that are currently in queue, the current estimated wait time for the review is about 24-48 hours. Again, we thank you for your patience- I'll be locking the thread in the meantime. If you have any general account questions, or need to modify any of the information on the Battle.net account, you may open up a web chat with us through the Support Portal. | ||
