 | cant access full game after 3 days of purchas(1) | Category: Technical SupportJune-3-2013 2:28 PM PDT (10 years ago)  |
| i have made a digital purchase and after 3 days or 72 hours still have not received access to the full game. i even received a confirmation email about my purchase. | ||
 | cant access full game after 3 days of purchas(2) | June-3-2013 2:37 PM PDT (10 years ago) |
| Could you try it again please? I've issued a reset to the account and it ought to be working properly now. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| cant access full game after 3 days of purchas(4) | June-3-2013 3:31 PM PDT (10 years ago) |
| Garryth, Yes, it is. It's to allow your financial institution time to process the transaction. Your purchase wasn't made quite 3 days ago but assuming you also received the email, it should have gone through already. I've issued your account a reset as well so please give it another try. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| cant access full game after 3 days of purchas(7) | June-25-2013 3:49 PM PDT (9 years ago) |
| KurenaiYami, I've issued a reset to the account which should resolve it for you. For anyone else experiencing a similar situation, you can reset your account in the same manner by logging in to your Battle.net Account management page and changing the account's password. That's usually much faster than asking in here or submitting a ticket. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
