Avatar of TemplarTom #2477
TemplarTom #2477
AH - didn't receive my item(1)Category: Technical SupportMay-29-2013 1:04 PM PDT (10 years ago) Go to Blizzard forum post
I just bought a nice ring and it didn't appear in my stash! Order ID 1362334771.

This already happened a few times. It would be nice to fix this issue permanently.
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Omrakos
AH - didn't receive my item(2)May-29-2013 1:10 PM PDT (10 years ago) Go to Blizzard forum post
TemplarTom,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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