 | error 3006 - game unplayable(1) | Category: Technical SupportJune-3-2013 2:33 AM PDT (10 years ago)  |
| Battle.net Tech support states As this error can be caused by temporary server issues in a specific region (Europe, the Americas, or Asia), you may be able to switch to another region to play while we work on the servers in your original region. It is recommended to check the server status page as well to see if any servers are offline for maintenance. Some associated error messages with may include: The request has timed out. (Error 3006) There was an error switching heroes. (Error 3006) Customer Support cannot assist with this error, although we do recommend the following the steps below to help troubleshoot the issue outside of server issues: well I've tried loads of things for this. I am based in the UK but log into the NA servers. I cant access the EU servers but that's a separate issue. My main character is on NA. As an FYI: I'm running Win7 Home 64 bit, Build 7601, 12GB RAM, 73GB free space on disk, Phenon x4 965 processor, Radeon 4600 1GB ram and direct X 11.. I'm using 802.11g wifi to a Netgear router with roughly 4.3Mbps down and 0.7Mbps up. router is running latest software, and i'll run D3 without anything else running. Graphics driver info: Driver File Version: 8.17.0010.1124 (English) Driver Version: 8.961.0.0 DDI Version: 10.1 Game version is 1.08.16603 I've opened the following ports for both outbound and inbound traffic on my router: Port 80, Port 1119 and Port 6881-6999. *** I've upgrade the router firmware - this let me play for 10 days, but now im back with Error 3006 Changed my battle.net account password power cycled my router. logged on to different regions and back to NA Deleted the Agent folder in Application data If the Technical support guys can give me any help or pointers i would really appreciate it. I've got Wireshark too, so if you want to see some traffic info, I'd be happy to help out. | ||
 | error 3006 - game unplayable(2) | June-3-2013 2:47 PM PDT (10 years ago) |
| Dogwart, If upgrading the router firmware had such an effect (allowed you to play for 10 days), I'd suspect an issue might exist with the router. Can you bypass it altogether by running an ethernet cable direct to your modem? _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
