Avatar of zack7270 #1537
zack7270 #1537
D3 Shutting Laptop Off(1)Category: Technical SupportMay-28-2013 4:43 PM PDT (10 years ago) Go to Blizzard forum post
So i'm finally on the Diablo 3 bandwagon as of yesterday. Got the game, installed it, got into the game and started to make my character and my computer shut off. This has happened multiple times since then.

I realize, from reading around for quite a bit, this was/is? an issue for many people right around the release. After browsing these forums and many other sites and trying multiple things, i've yet to find a "fix" that does in fact fix the issue. I've seen maybe 2 blizzard posts on all the various threads i've read, relaying useless troubleshooting.
My laptop is not my issue. My laptop can more than handle this game, and i've seen others comment with the same gear.
IS there an official fix for this problem as of yet?
Avatar of Dankorii
Dankorii
D3 Shutting Laptop Off(2)May-28-2013 6:10 PM PDT (10 years ago) Go to Blizzard forum post
zack7270

Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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