 | Game Crashes After Launching(1) | Category: Technical SupportMay-28-2013 3:43 PM PDT (10 years ago)  |
| Hi I'm having a very annoying problem where I can't get D3 to start up. I've read a few other posts about other people have similar problems and I've done many things that you have suggested they do, but its still not helping my situation. Currently I've reinstalled D3, gone into C:\ProgramData and erased the file in there that you asked others to erase, I've launched and ran the repair tool also. All of which hasn't helped. I've copied and pasted below my d3debug file for you to look at. Any help would be appreciated. I've also ran the windows repair tool which did nothing. The one thing I have noticed looking at the debug file is that although the file states my system can handle all the resolutions listed, in the end it always rejects each one, I'm wondering if that is the cause, and how to fix that. Any and all help would be appreciated. Thanks. Bana User defined symbols path: D:\Games\Blizzard\Diablo III\Diablo III 2013.05.28 13:55:34.277755800 Diablo III Release (No Assertions) running under Windows 7-64 SP1 (Version 6.1.7601) 2013.05.28 13:55:34.278567500 <BUILD>1.0.8.16603 (75916-915981)</BUILD> 2013.05.28 13:55:34.279351500 Cheats: DISABLED 2013.05.28 13:55:34.280571100 CPU Vendor: GenuineIntel 2013.05.28 13:55:34.281501500 CPU Details: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz 2013.05.28 13:55:34.282470800 CPU Processors: 1 2013.05.28 13:55:34.283470800 CPU Cores: 4 2013.05.28 13:55:34.284477500 CPU Threads: 4 2013.05.28 13:55:34.285489800 8077.80 MB of total physical memory 2013.05.28 13:55:34.286487100 OS Language: English 2013.05.28 13:55:34.287490500 Application Path: D:\Games\Blizzard\Diablo III\Diablo III\ 2013.05.28 13:55:34.289782100 --- OS memory stats ----- 2013.05.28 13:55:34.290757500 Virtual size: 128.20 Mb 2013.05.28 13:55:34.291777100 Total free: 3951.58 Mb 2013.05.28 13:55:34.292812500 Largest free block: 2047.75 Mb 2013.05.28 13:55:34.293865800 --- OS memory stats end----- 2013.05.28 13:55:34.294885800 ---------------------------------------------- 2013.05.28 13:55:34.295934800 Command Line: -launch -uid diablo3_engb 2013.05.28 13:55:34.297243500 Monitor BPP: 32 2013.05.28 13:55:34.298542100 Lowest monitor BPP: 32 2013.05.28 13:55:34.607366100 Clock freq = 3320361 2013.05.28 13:55:34.608887100 WinSock started successfully! 2013.05.28 13:55:34.610824100 Adjusted initial working directory: D:\Games\Blizzard\Diablo III\Diablo III 2013.05.28 13:55:34.612037100 Detecting first installed locale. 2013.05.28 13:55:34.613315800 Detected: enGB 2013.05.28 13:55:34.631104800 Agent is successfully started or running already. 2013.05.28 13:55:34.637227100 AgentManagerImpl::GetStatus - bResult: 1, StatusCode: 200 2013.05.28 13:55:34.638755100 Agent reported speed: 0 2013.05.28 13:55:34.640117100 Agent reported speed is 0, falling back to a default that is more probable: 1048576 2013.05.28 13:55:34.641385500 Detecting installed locales: 2013.05.28 13:55:34.642738800 Found: enGB 2013.05.28 13:55:34.650210100 Agent selected locale: enGB 2013.05.28 13:55:34.651781800 FileSystemGetLocale, AgentSettings: 1 2013.05.28 13:55:34.654651800 FileSystemGetLocale, using agent locale: enGB 2013.05.28 13:55:34.655890100 FileSystemGetLocale, returned locale: enGB 2013.05.28 13:55:34.658091500 SNOFilesInitialize('Data_D3', PC, enGB) 2013.05.28 13:55:34.659765500 Initializing Streaming 2013.05.28 13:55:34.783966500 --- OS memory stats ----- 2013.05.28 13:55:34.786470800 Virtual size: 152.44 Mb 2013.05.28 13:55:34.788646100 Total free: 3927.21 Mb 2013.05.28 13:55:34.790805100 Largest free block: 2047.63 Mb 2013.05.28 13:55:34.792961500 --- OS memory stats end----- 2013.05.28 13:55:34.795197500 Working Directory: D:\Games\Blizzard\Diablo III\Diablo III 2013.05.28 13:55:34.806320800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9558.mpq size=51634657 local=51634657 2013.05.28 13:55:34.833714500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9558.mpq 2013.05.28 13:55:34.837036800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-9558.mpq size=110051 local=110051 2013.05.28 13:55:34.857273100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-9558.mpq 2013.05.28 13:55:34.860720800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9558.mpq size=3207957 local=3207957 2013.05.28 13:55:34.886155500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9558.mpq 2013.05.28 13:55:34.889225800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9749.mpq size=25556 local=25556 2013.05.28 13:55:34.907183500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9749.mpq 2013.05.28 13:55:34.910249100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9749.mpq size=12707 local=12707 2013.05.28 13:55:34.927864800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9749.mpq 2013.05.28 13:55:34.931100100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9858.mpq size=145375 local=145375 2013.05.28 13:55:34.950416800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9858.mpq 2013.05.28 13:55:34.953856100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9858.mpq size=5759 local=5759 2013.05.28 13:55:34.968692500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9858.mpq 2013.05.28 13:55:34.972079800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9950.mpq size=88664 local=88664 2013.05.28 13:55:34.991817100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9950.mpq 2013.05.28 13:55:34.995070500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9950.mpq size=1710 local=1710 2013.05.28 13:55:35.013785500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9950.mpq 2013.05.28 13:55:35.017130800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-9991.mpq size=4094 local=4094 2013.05.28 13:55:35.031543100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-9991.mpq 2013.05.28 13:55:35.034897500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-9991.mpq size=2324 local=2324 2013.05.28 13:55:35.055012100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-9991.mpq 2013.05.28 13:55:35.060044500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10057.mpq size=9385561 local=9385561 2013.05.28 13:55:35.078076500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10057.mpq 2013.05.28 13:55:35.083688500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-10057.mpq size=1955622 local=1955622 2013.05.28 13:55:35.087973100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-10057.mpq 2013.05.28 13:55:35.091447500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-10057.mpq size=119911 local=119911 2013.05.28 13:55:35.117413100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-10057.mpq 2013.05.28 13:55:35.120845100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10235.mpq size=3649 local=3649 2013.05.28 13:55:35.148072500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10235.mpq 2013.05.28 13:55:35.151492800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-10485.mpq size=34536 local=34536 2013.05.28 13:55:35.166355800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-10485.mpq 2013.05.28 13:55:35.169775800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-10485.mpq size=1562 local=1562 2013.05.28 13:55:35.191053100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-10485.mpq 2013.05.28 13:55:35.196427800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-11327.mpq size=12045384 local=12045384 2013.05.28 13:55:35.214252500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-11327.mpq 2013.05.28 13:55:35.217015800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-11327.mpq size=14525 local=14525 2013.05.28 13:55:35.237185500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-11327.mpq 2013.05.28 13:55:35.239994100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-11327.mpq size=118895 local=118895 2013.05.28 13:55:35.252788800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-11327.mpq 2013.05.28 13:55:35.275800800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12480.mpq size=136020614 local=136020614 2013.05.28 13:55:35.339282500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12480.mpq 2013.05.28 13:55:35.341655100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-12480.mpq size=26485 local=26485 2013.05.28 13:55:35.354342500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-12480.mpq 2013.05.28 13:55:35.356399100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-12480.mpq size=9749092 local=9749092 2013.05.28 13:55:35.372617800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-12480.mpq 2013.05.28 13:55:35.374445800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-12811.mpq size=79606 local=79606 2013.05.28 13:55:35.395255500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-12811.mpq 2013.05.28 13:55:35.398021100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13300.mpq size=2443536 local=2443536 2013.05.28 13:55:35.402646100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13300.mpq 2013.05.28 13:55:35.404750100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-13300.mpq size=2511 local=2511 2013.05.28 13:55:35.410137800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-13300.mpq 2013.05.28 13:55:35.411914500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-13644.mpq size=2119 local=2119 2013.05.28 13:55:35.430858800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-13644.mpq 2013.05.28 13:55:35.438513100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-14633.mpq size=28795657 local=28795657 2013.05.28 13:55:35.459891800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-14633.mpq 2013.05.28 13:55:35.462090800 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-14633.mpq size=1020274 local=1020274 2013.05.28 13:55:35.477355800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-14633.mpq 2013.05.28 13:55:35.479195100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-15295.mpq size=7780 local=7780 2013.05.28 13:55:35.501405100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-15295.mpq 2013.05.28 13:55:35.504548100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-16416.mpq size=9994552 local=9994552 2013.05.28 13:55:35.527715500 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-16416.mpq 2013.05.28 13:55:35.531033100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\Win\d3-update-Win-16416.mpq size=3297662 local=3297662 2013.05.28 13:55:35.532941800 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\Win\patch-Win-16416.mpq 2013.05.28 13:55:35.534741100 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\enGB\d3-update-enGB-16416.mpq size=399490 local=399490 2013.05.28 13:55:35.551285100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\enGB\patch-enGB-16416.mpq 2013.05.28 13:55:35.555211500 OpenMpq - opening update mpq success: Data_D3\PC\MPQs\base\d3-update-base-16603.mpq size=2124 local=2124 2013.05.28 13:55:35.560699100 OpenMpq - opening cache mpq success: Data_D3\PC\MPQs\Cache\base\patch-base-16603.mpq 2013.05.28 13:55:35.579803100 Opened SNOPack Data_D3\PC\MPQs\CoreData.mpq size=212617252 local=212617252 2013.05.28 13:55:35.591311100 Opened SNOPack Data_D3\PC\MPQs\ClientData.mpq size=-1874699240 local=-1874699240 2013.05.28 13:55:35.599658800 Opened SNOPack Data_D3\PC\MPQs\Texture.mpq size=1579449188 local=1579449188 2013.05.28 13:55:35.612303500 Opened SNOPack Data_D3\PC\MPQs\Sound.mpq size=1344523351 local=1344523351 2013.05.28 13:55:35.621035100 Opened SNOPack Data_D3\PC\MPQs\enGB_Audio.mpq size=1025134194 local=1025134194 2013.05.28 13:55:35.623987500 Opened SNOPack Data_D3\PC\MPQs\enGB_Text.mpq size=2867514 local=2867514 2013.05.28 13:55:35.625949100 Opened SNOPack Data_D3\PC\MPQs\enGB_Cutscene.mpq size=1518036506 local=1518036506 2013.05.28 13:55:35.629647800 --- OS memory stats ----- 2013.05.28 13:55:35.631236100 Virtual size: 175.89 Mb 2013.05.28 13:55:35.632738100 Total free: 3903.76 Mb 2013.05.28 13:55:35.634294500 Largest free block: 2047.63 Mb 2013.05.28 13:55:35.635866800 --- OS memory stats end----- 2013.05.28 13:55:35.637343800 SNOFileInitializeSigningData initializing. 2013.05.28 13:55:38.963894800 SNOFileLoadTextFile: 'Data_D3\Locale\ruRU\declension.txt' 2013.05.28 13:55:38.965942500 SNOFileLoadTextFile: 'Data_D3\PC\Misc\banned_names.txt' 2013.05.28 13:55:38.967616800 SNOFileLoadTextFile: 'Data_D3\PC\Misc\enGB_banned_names.txt' 2013.05.28 13:55:38.969243100 SNOFilesAsyncInitialize() 2013.05.28 13:55:38.979481800 --- OS memory stats ----- 2013.05.28 13:55:38.981097800 Virtual size: 221.21 Mb 2013.05.28 13:55:38.982646800 Total free: 3858.43 Mb 2013.05.28 13:55:38.984171800 Largest free block: 2047.62 Mb 2013.05.28 13:55:38.985700800 --- OS memory stats end----- 2013.05.28 13:55:39.097907500 Found 110214 assets in the TOC! 2013.05.28 13:55:45.485518500 ===== Battle.net Platform : Startup ===== 2013.05.28 13:55:45.621314500 GamesVersion: { string: "1.0.8" } 2013.05.28 13:55:45.625117100 ---------------------------------------------- 2013.05.28 13:55:45.628593800 OnlineServiceDynamicVersion : DLL Battle.net Aurora 1a3c949c86_public/523 (Mar 7 2013 15:30:53) 2013.05.28 13:55:45.632019800 OnlineServiceStaticVersion : LIB Battle.net Aurora 1a3c949c86_public/523 (Mar 7 2013 15:30:53) 2013.05.28 13:55:45.635599800 ---------------------------------------------- 2013.05.28 13:55:45.639573800 >>> BnetCommon::Platform::APIInitialize_Authentication -- CreateAPI Authentication 2013.05.28 13:55:45.643115100 >>> BnetCommon::Platform::APIInitialize_Account -- CreateAPI Account 2013.05.28 13:55:45.646551100 >>> BnetCommon::Platform::APIInitialize_Presence -- CreateAPI Presence 2013.05.28 13:55:45.650014800 >>> BnetCommon::Platform::APIInitialize_Friends -- CreateAPI Friends 2013.05.28 13:55:45.653523800 >>> BnetCommon::Platform::APIInitialize_Party -- CreateAPI Party 2013.05.28 13:55:45.656936100 >>> BnetCommon::Platform::APIInitialize_Chat -- CreateAPI Chat 2013.05.28 13:55:45.660371500 >>> BnetCommon::Platform::APIInitialize_Whisper -- CreateAPI Whisper 2013.05.28 13:55:45.663774500 >>> BnetCommon::Platform::APIInitialize_UserManager -- CreateAPI UserManager 2013.05.28 13:55:45.667187100 >>> BnetCommon::Platform::APIInitialize_Resources -- CreateAPI Resources 2013.05.28 13:55:45.670650800 >>> BnetCommon::Platform::APIInitialize_Games -- CreateAPI Games 2013.05.28 13:55:45.674065800 >>> BnetCommon::Platform::APIInitialize_LocalStorage -- CreateAPI LocalStorage 2013.05.28 13:55:45.677567100 >>> BnetCommon::Platform::APIInitialize_Exchange -- CreateAPI Exchange 2013.05.28 13:55:45.679164800 >>> BnetCommon::Platform::APIInitialize_Search -- CreateAPI Search 2013.05.28 13:55:45.680717100 >>> BnetCommon::Platform::APIInitialize_Achievements -- CreateAPI Achievements 2013.05.28 13:55:45.682244100 >>> BnetCommon::Platform::APIInitialize_ProfanityFilter -- CreateAPI ProfanityFilter 2013.05.28 13:55:45.683724100 >>> BnetCommon::Platform::APIInitialize_Challenge -- CreateAPI Challenge 2013.05.28 13:55:45.685192100 >>> BnetCommon::Platform::APIInitialize_Report -- CreateAPI Report 2013.05.28 13:55:45.734939800 [BattleNet] Interface initialized 2013.05.28 13:55:45.740810800 Protocol Hash = 0x2631FA43 2013.05.28 13:55:45.898791100 Build VersionEx: 1.0.8.16603 (75916-915981) 2013.05.28 13:55:45.901517100 Initializing graphics subsystem... 2013.05.28 13:55:46.471478100 ************* 2013.05.28 13:55:46.473196800 Device supports the following modes: 2013.05.28 13:55:46.503406800 800x600, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.505062100 800x600, 75 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.506531100 800x600, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.507992500 1024x768, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.509388800 1024x768, 75 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.510775500 1024x768, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.512174800 1152x864, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.513546800 1152x864, 75 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.514960500 1152x864, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.516335500 1176x664, 50 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.517766100 1176x664, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.519131500 1176x664, 59 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.520514800 1280x720, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.522191500 1280x720, 59 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.523615500 1280x720, 50 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.525034500 1280x720, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.526492800 1280x768, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.527860800 1280x768, 75 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.529230800 1280x768, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.530602100 1280x800, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.531966500 1280x800, 75 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.533343500 1280x800, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.534719800 1280x960, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.536086800 1280x960, 75 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.537576800 1280x960, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.539036500 1280x1024, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.540420500 1280x1024, 75 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.541802500 1280x1024, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.543179100 1360x768, 119 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.544550100 1360x768, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.545922800 1366x768, 119 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.547285500 1366x768, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.548651800 1600x900, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.550012100 1600x900, 59 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.551366800 1600x900, 30 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.552740100 1600x900, 29 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.554109500 1600x900, 25 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.555822800 1600x900, 50 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.557456500 1600x900, 24 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.558915100 1600x900, 23 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.560336800 1600x1024, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.561722800 1600x1024, 59 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.563115500 1600x1024, 30 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.564479500 1600x1024, 29 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.565879500 1600x1024, 25 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.567286100 1600x1024, 50 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.568694800 1600x1024, 24 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.570104800 1600x1024, 23 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.571532500 1680x1050, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.572986500 1680x1050, 59 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.574587500 1680x1050, 30 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.576080800 1680x1050, 29 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.577553500 1680x1050, 25 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.578967800 1680x1050, 50 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.580348500 1680x1050, 24 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.581725800 1680x1050, 23 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.583166800 1920x1080, 60 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.584557500 1920x1080, 59 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.585936100 1920x1080, 30 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.587326100 1920x1080, 29 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.588714800 1920x1080, 25 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.590134800 1920x1080, 50 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.591515100 1920x1080, 24 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.592901800 1920x1080, 23 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.594309100 1440x900, 119 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.595696100 1440x900, 120 Hz, 32 bits, Format = 22 2013.05.28 13:55:46.597079800 End GetValidDisplayModes ************* 2013.05.28 13:55:46.598452800 Rejecting mode 800x600, 32 bit 2013.05.28 13:55:46.599823800 Rejecting mode 800x600, 32 bit 2013.05.28 13:55:46.601190800 Rejecting mode 1024x768, 32 bit 2013.05.28 13:55:46.602556100 Rejecting mode 1024x768, 32 bit 2013.05.28 13:55:46.603916100 Rejecting mode 1152x864, 32 bit 2013.05.28 13:55:46.605279100 Rejecting mode 1152x864, 32 bit 2013.05.28 13:55:46.606642100 Rejecting mode 1176x664, 32 bit 2013.05.28 13:55:46.608175100 Rejecting mode 1176x664, 32 bit 2013.05.28 13:55:46.609605500 Rejecting mode 1280x720, 32 bit 2013.05.28 13:55:46.611116500 Rejecting mode 1280x720, 32 bit 2013.05.28 13:55:46.612521500 Rejecting mode 1280x720, 32 bit 2013.05.28 13:55:46.613920500 Rejecting mode 1280x768, 32 bit 2013.05.28 13:55:46.615317800 Rejecting mode 1280x768, 32 bit 2013.05.28 13:55:46.616681800 Rejecting mode 1280x800, 32 bit 2013.05.28 13:55:46.618051800 Rejecting mode 1280x800, 32 bit 2013.05.28 13:55:46.619412800 Rejecting mode 1280x960, 32 bit 2013.05.28 13:55:46.620774100 Rejecting mode 1280x960, 32 bit 2013.05.28 13:55:46.622154500 Rejecting mode 1280x1024, 32 bit 2013.05.28 13:55:46.623517500 Rejecting mode 1280x1024, 32 bit 2013.05.28 13:55:46.625261800 Rejecting mode 1360x768, 32 bit 2013.05.28 13:55:46.626700500 Rejecting mode 1366x768, 32 bit 2013.05.28 13:55:46.628121800 Rejecting mode 1440x900, 32 bit 2013.05.28 13:55:46.629609800 Rejecting mode 1600x900, 32 bit 2013.05.28 13:55:46.631026100 Rejecting mode 1600x900, 32 bit 2013.05.28 13:55:46.632386500 Rejecting mode 1600x900, 32 bit 2013.05.28 13:55:46.633741800 Rejecting mode 1600x900, 32 bit 2013.05.28 13:55:46.635116500 Rejecting mode 1600x900, 32 bit 2013.05.28 13:55:46.636472100 Rejecting mode 1600x900, 32 bit 2013.05.28 13:55:46.637831500 Rejecting mode 1600x900, 32 bit 2013.05.28 13:55:46.639192100 Rejecting mode 1600x1024, 32 bit 2013.05.28 13:55:46.640552100 Rejecting mode 1600x1024, 32 bit 2013.05.28 13:55:46.641911800 Rejecting mode 1600x1024, 32 bit 2013.05.28 13:55:46.643540100 Rejecting mode 1600x1024, 32 bit 2013.05.28 13:55:46.644932800 Rejecting mode 1600x1024, 32 bit 2013.05.28 13:55:46.646320800 Rejecting mode 1600x1024, 32 bit 2013.05.28 13:55:46.647842500 Rejecting mode 1600x1024, 32 bit 2013.05.28 13:55:46.649232100 Rejecting mode 1680x1050, 32 bit 2013.05.28 13:55:46.650593800 Rejecting mode 1680x1050, 32 bit 2013.05.28 13:55:46.651956800 Rejecting mode 1680x1050, 32 bit 2013.05.28 13:55:46.653313800 Rejecting mode 1680x1050, 32 bit 2013.05.28 13:55:46.654673100 Rejecting mode 1680x1050, 32 bit 2013.05.28 13:55:46.656044800 Rejecting mode 1680x1050, 32 bit 2013.05.28 13:55:46.657445100 Rejecting mode 1680x1050, 32 bit 2013.05.28 13:55:46.658846100 Rejecting mode 1920x1080, 32 bit 2013.05.28 13:55:46.660221100 Rejecting mode 1920x1080, 32 bit 2013.05.28 13:55:46.661587100 Rejecting mode 1920x1080, 32 bit 2013.05.28 13:55:46.662954800 Rejecting mode 1920x1080, 32 bit 2013.05.28 13:55:46.664310100 Rejecting mode 1920x1080, 32 bit 2013.05.28 13:55:46.665726500 Rejecting mode 1920x1080, 32 bit 2013.05.28 13:55:46.667087100 Rejecting mode 1920x1080, 32 bit 2013.05.28 13:55:46.668450500 ************* 2013.05.28 13:55:46.669806500 Device supports the following texture formats: 2013.05.28 13:55:46.671174500 Usage = 2, Format = 37 2013.05.28 13:55:46.672547800 ************* 2013.05.28 13:55:46.677320800 --- OS memory stats ----- 2013.05.28 13:55:46.678928100 Virtual size: 300.21 Mb 2013.05.28 13:55:46.680304800 Total free: 3779.24 Mb 2013.05.28 13:55:46.681679800 Largest free block: 2047.43 Mb 2013.05.28 13:55:46.683049800 --- OS memory stats end----- 2013.05.28 13:55:46.686676800 ACTIVATE APP 1 iconic 0 2013.05.28 13:55:46.690540800 Opening Fullscreen Direct3D at 1920x1080, 32 bit. 2013.05.28 13:55:46.692187500 VSync: Disabled 2013.05.28 13:55:46.693819100 ****** Graphics Device Info ****** 2013.05.28 13:55:46.695361500 nvumdshim.dll NVIDIA GeForce GTX 460 \\.\DISPLAY1 2013.05.28 13:55:46.696765100 Driver Version 9.18.13.1422 2013.05.28 13:55:46.698159500 VendorID = 0x10de, DeviceID = 0xe22 2013.05.28 13:55:46.699545100 ****** Graphics Device Caps ****** 2013.05.28 13:55:46.700923100 Max Vertex Shader Consts = 256 2013.05.28 13:55:46.702439500 Max Texture Blend Stages = 8 2013.05.28 13:55:46.703936800 Max Tex Dimensions = 8192 x 8192 2013.05.28 13:55:46.705472100 Max SimultaneousTextures = 8 2013.05.28 13:55:46.706971100 Max Streams = 16 2013.05.28 13:55:46.708399500 Max Render Targets = 4 2013.05.28 13:55:46.709790800 Max Active Lights = 8 2013.05.28 13:55:46.711262800 VertexShaderVersion = 3.0 2013.05.28 13:55:46.712645800 PixelShaderVersion = 3.0 2013.05.28 13:55:46.714058100 Supports Gamma Control : TRUE 2013.05.28 13:55:46.715476100 Supports Depth Bias : TRUE 2013.05.28 13:55:46.716899500 Supports Scissoring : TRUE 2013.05.28 13:55:46.718284500 Supports Auto MipMap Generation : TRUE 2013.05.28 13:55:46.719675500 Supports Per-Stage Constant Color : TRUE 2013.05.28 13:55:46.721155500 Supports Temp Register : TRUE 2013.05.28 13:55:46.722591500 Supports Separate Alpha Blend : TRUE 2013.05.28 13:55:46.723979500 Supports Frame Buffer Blend Op: TRUE 2013.05.28 13:55:46.725363500 Supports Anisotropic Filtering : TRUE 2013.05.28 13:55:46.726745800 Supports StretchRect From Textures : TRUE 2013.05.28 13:55:47.032110800 Est. Available Texture Memory = 4035 MB 2013.05.28 13:55:47.035818500 ****** Graphics Query Support ****** 2013.05.28 13:55:47.039628100 FRAMEQUERY_EVENT: Yes 2013.05.28 13:55:47.043027500 FRAMEQUERY_BANDWIDTH: No 2013.05.28 13:55:47.046450500 FRAMEQUERY_CACHEUTILIZATION: No 2013.05.28 13:55:47.049807100 FRAMEQUERY_INTERFACETIMINGS: No 2013.05.28 13:55:47.053273100 FRAMEQUERY_PIPELINETIMINGS: No 2013.05.28 13:55:47.056617500 FRAMEQUERY_VERTEXSTATS: No 2013.05.28 13:55:47.059962800 FRAMEQUERY_VERTEXTIMINGS: No 2013.05.28 13:55:47.061978500 FRAMEQUERY_RESOURCEMANAGER: No 2013.05.28 13:55:47.063655500 Direct3D window opened...0D59B360 2013.05.28 13:55:47.088218800 HW Class = 4 2013.05.28 13:55:48.905431500 Initializing input subsystem... 2013.05.28 13:55:48.907443500 Initializing sound subsystem... 2013.05.28 13:55:48.938501500 XTCMalloc::MemAlloc, Big allocation - size: 117440512, align: 4, bClear: 0 2013.05.28 13:55:48.940268100 ****** Sound Device Caps ****** 2013.05.28 13:55:48.948199500 Found 7 sound drivers: 2013.05.28 13:55:48.950216100 Driver 0: 'Headset (Sound Blaster World of Warcraft Wireless Headset)' 2013.05.28 13:55:48.951983500 Min Freq: 48000, Max Freq: 48000 2013.05.28 13:55:48.953535100 Speaker Mode: Stereo 2013.05.28 13:55:48.955146500 Driver Capabilities: 2013.05.28 13:55:48.956669100 Device can output to 8bit integer PCM. 2013.05.28 13:55:48.958197500 Device can output to 16bit integer PCM. 2013.05.28 13:55:48.959721100 Device can output to 24bit integer PCM. 2013.05.28 13:55:48.961370500 Device can output to 32bit integer PCM. 2013.05.28 13:55:48.962910100 Device can output to 32bit floating point PCM. 2013.05.28 13:55:48.965041500 Driver 1: 'BenQ XL2420TX-1 (NVIDIA High Definition Audio)' 2013.05.28 13:55:48.966590800 Min Freq: 48000, Max Freq: 48000 2013.05.28 13:55:48.968081800 Speaker Mode: Stereo 2013.05.28 13:55:48.969572800 Driver Capabilities: 2013.05.28 13:55:48.971050100 Device can output to 8bit integer PCM. 2013.05.28 13:55:48.972505500 Device can output to 16bit integer PCM. 2013.05.28 13:55:48.973965800 Device can output to 24bit integer PCM. 2013.05.28 13:55:48.975439100 Device can output to 32bit integer PCM. 2013.05.28 13:55:48.976943100 Device can output to 32bit floating point PCM. 2013.05.28 13:55:48.978986500 Driver 2: 'Line 1 (Virtual Audio Cable)' 2013.05.28 13:55:48.980461500 Min Freq: 44100, Max Freq: 44100 2013.05.28 13:55:48.981943800 Speaker Mode: Stereo 2013.05.28 13:55:48.983395100 Driver Capabilities: 2013.05.28 13:55:48.984897100 Device can output to 8bit integer PCM. 2013.05.28 13:55:48.986369100 Device can output to 16bit integer PCM. 2013.05.28 13:55:48.987813100 Device can output to 24bit integer PCM. 2013.05.28 13:55:48.989284500 Device can output to 32bit integer PCM. 2013.05.28 13:55:48.990780100 Device can output to 32bit floating point PCM. 2013.05.28 13:55:48.992710800 Driver 3: 'Speakers (Creative SB X-Fi)' 2013.05.28 13:55:48.994186800 Min Freq: 48000, Max Freq: 48000 2013.05.28 13:55:48.995686800 Speaker Mode: Stereo 2013.05.28 13:55:48.997143800 Driver Capabilities: 2013.05.28 13:55:48.998612800 Device can output to 8bit integer PCM. 2013.05.28 13:55:49.000049500 Device can output to 16bit integer PCM. 2013.05.28 13:55:49.001530100 Device can output to 24bit integer PCM. 2013.05.28 13:55:49.003004500 Device can output to 32bit integer PCM. 2013.05.28 13:55:49.004459800 Device can output to 32bit floating point PCM. 2013.05.28 13:55:49.006428100 Driver 4: 'Realtek Digital Output (Realtek High Definition Audio)' 2013.05.28 13:55:49.007899100 Min Freq: 48000, Max Freq: 48000 2013.05.28 13:55:49.009355100 Speaker Mode: Stereo 2013.05.28 13:55:49.010808500 Driver Capabilities: 2013.05.28 13:55:49.012330500 Device can output to 8bit integer PCM. 2013.05.28 13:55:49.013785100 Device can output to 16bit integer PCM. 2013.05.28 13:55:49.015234100 Device can output to 24bit integer PCM. 2013.05.28 13:55:49.016701500 Device can output to 32bit integer PCM. 2013.05.28 13:55:49.018145500 Device can output to 32bit floating point PCM. 2013.05.28 13:55:49.020073100 Driver 5: 'SPDIF Out (Creative SB X-Fi)' 2013.05.28 13:55:49.021539800 Min Freq: 48000, Max Freq: 48000 2013.05.28 13:55:49.023004500 Speaker Mode: Stereo 2013.05.28 13:55:49.024455100 Driver Capabilities: 2013.05.28 13:55:49.025905500 Device can output to 8bit integer PCM. 2013.05.28 13:55:49.027366800 Device can output to 16bit integer PCM. 2013.05.28 13:55:49.028797800 Device can output to 24bit integer PCM. 2013.05.28 13:55:49.030345100 Device can output to 32bit integer PCM. 2013.05.28 13:55:49.031815100 Device can output to 32bit floating point PCM. 2013.05.28 13:55:49.033743800 Driver 6: 'Speakers (Realtek High Definition Audio)' 2013.05.28 13:55:49.035199100 Min Freq: 48000, Max Freq: 48000 2013.05.28 13:55:49.036637100 Speaker Mode: Stereo 2013.05.28 13:55:49.038064100 Driver Capabilities: 2013.05.28 13:55:49.039504100 Device can output to 8bit integer PCM. 2013.05.28 13:55:49.040959500 Device can output to 16bit integer PCM. 2013.05.28 13:55:49.042404500 Device can output to 24bit integer PCM. 2013.05.28 13:55:49.043856800 Device can output to 32bit integer PCM. 2013.05.28 13:55:49.045313500 Device can output to 32bit floating point PCM. 2013.05.28 13:55:49.046844100 Selecting driver 0 (Headset (Sound Blaster World of Warcraft Wireless Headset)) 2013.05.28 13:55:49.048315100 Speaker Mode: Stereo 2013.05.28 13:55:49.049800500 Initializing sound with 32 channels 2013.05.28 13:55:49.161508500 --- OS memory stats ----- 2013.05.28 13:55:49.163557500 Virtual size: 539.17 Mb 2013.05.28 13:55:49.165226800 Total free: 3540.17 Mb 2013.05.28 13:55:49.166792500 Largest free block: 2047.32 Mb 2013.05.28 13:55:49.168342800 --- OS memory stats end----- 2013.05.28 13:55:49.169886500 ****** SoundPlatformFModGlobals ****** 2013.05.28 13:55:49.171449100 bResetDevice: 0 2013.05.28 13:55:49.173055800 nNumDrivers: 7 2013.05.28 13:55:49.174635500 nDriverToUse: 0 2013.05.28 13:55:49.176194500 ptFModSystem: 0x14cb01d8 2013.05.28 13:55:49.177676100 pFModMemory: 0x14cb0000 2013.05.28 13:55:49.179152800 nFModMemoryAmount: 117440512 2013.05.28 13:55:49.180654800 nNumChannels: 128 2013.05.28 13:55:49.182131500 ptCachedSoundAllocator, used block count: 0 2013.05.28 13:55:49.183583500 ptCachedSoundAllocator, free block count: 640 2013.05.28 13:55:49.185084500 ptCachedSoundSampleMap, count: 0 2013.05.28 13:55:49.186517800 ptCachedSoundStreamMap, count: 0 2013.05.28 13:55:49.187971500 ptLRUSoundSampleList, count: 0 2013.05.28 13:55:49.189439500 ptLRUSoundStreamList, count: 0 2013.05.28 13:55:49.190928500 arPlayingSounds: 0x0cbd6000 2013.05.28 13:55:49.192357800 nCacheSampleSize: 0 2013.05.28 13:55:49.193813100 nCacheStreamSize: 0 2013.05.28 13:55:49.195291100 nFModCurrentAlloced: 48497192 2013.05.28 13:55:49.196740100 nFModMaxAlloced: 48497192 2013.05.28 13:55:49.200981100 STARTING Menu 2013.05.28 13:55:50.725452100 Setting depth texture, fmt = 36 2013.05.28 13:55:50.732338800 PostFXGfxInit() success 2013.05.28 13:55:50.738702100 SubObjectGfxInit() 1 2013.05.28 13:55:50.767175800 Initializing client world BattleNet_Act1Screen... 2013.05.28 13:55:51.213001500 Disposing UI for World 2013.05.28 13:55:51.218395800 Client Disposed world. 2013.05.28 13:55:51.222095100 Initializing client world BattleNet_MainScreen... 2013.05.28 13:55:51.302642100 >>> Platform::CheckAssert_OnAPIInitialized Platform::OnAPIInitialized_LocalStorage_Internal code=11010 2013.05.28 13:55:52.211752500 EndScene hooked to 725C279F 2013.05.28 13:55:52.213967100 Pre-Present() at startup | ||
 | Game Crashes After Launching(2) | May-28-2013 3:51 PM PDT (10 years ago) |
| Banataurn, There's no crash indication in your D3Debug file. Are you sure that's all of it? The next part would be where it does its connection to Battle.net so if it's stopping before that, it might be connection related like a firewall setting perhaps? Do you use one and have you tried setting it up for the game if you do? _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Game Crashes After Launching(6) | June-3-2013 1:39 PM PDT (10 years ago) |
| Banataurn, Are you using the EU client for any particular reason? 2013.05.28 13:55:34.642738800 Found: enGB 2013.05.28 13:55:34.650210100 Agent selected locale: enGB 2013.05.28 13:55:34.651781800 FileSystemGetLocale, AgentSettings: 1 2013.05.28 13:55:34.654651800 FileSystemGetLocale, using agent locale: enGB 2013.05.28 13:55:34.655890100 FileSystemGetLocale, returned locale: enGB 2013.05.28 13:55:34.658091500 SNOFilesInitialize('Data_D3', PC, enGB) I see you've used both the EU and US games in the past but the US is more current, having last been accessed in April of this year. You might try downloading and installing the US client from your Battle.net Account Management page after forst deleting the EU version. There aren't any errors in the log right up until it's about to connect to us. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Game Crashes After Launching(12) | June-11-2013 3:12 PM PDT (10 years ago) |
| Banataurn, Try using the Sound Blaster Speaker for audio instead of the headset and see if the symptom changes. First unplug the headset entirely and reboot so it's not in use at all. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Game Crashes After Launching(17) | June-11-2013 7:20 PM PDT (10 years ago) |
| Banataurn, Your debug file looks normal, right up until it stops when it should be indicating a connection to Battle.net. Can you bypass your router by running an ethernet cable direct from the modem to your computer? Are you using any internet security type apps like Peer Block or a software firewall? _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Game Crashes After Launching(19) | June-11-2013 7:25 PM PDT (10 years ago) |
| Banataurn, Are you using any software by Lucid? _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Game Crashes After Launching(22) | June-11-2013 8:31 PM PDT (10 years ago) |
| Banataurn, Glad to hear it. We've seen where it doesn't work with Diablo III so we ask that it be taken out when issues occur. I never saw anything referring to it from what you posted but it was there in the StarCraft II crash info. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
