Avatar of DonRumata #1128
DonRumata #1128
24 hrs since purchase, item still missing(1)Category: Technical SupportMay-26-2013 6:23 PM PDT (10 years ago) Go to Blizzard forum post
The title says it all. Order ID 1565094304. Second time this is happening to me over the last few days. Can somebody at your wonderful company PLEASE FIX IT ALREADY! Pretty please with a cherry on top! This is beyond annoying!
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Omrakos
24 hrs since purchase, item still missing(3)May-28-2013 1:51 PM PDT (10 years ago) Go to Blizzard forum post
DonRumata,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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