| I need help!!!!(1) | Category: Technical SupportMay-28-2013 2:02 AM PDT (10 years ago) ![]() | |
| My Barbarian role disappeared yesterday! ! I went out 4 hours,and i hang on the D3 game online . When I came back last night, my Barbarian role disappeared. My Barbarian role had been reached 81 Paragon levels, this is the links I found from a web, it can demand the role DPS unbuffed(http://www.diabloprogress.com/hero/nedved-3461/%E5%99%AC%E9%AD%82%E5%B9%B2/30427090) I need you help ! help my soul! I need my Barbarian role!!help me my battletag: Nedved#3461 | ||
| I need help!!!!(3) | May-28-2013 1:48 PM PDT (10 years ago) ![]() | |
| Nedved, I don't see any evidence of the character on the account any longer. I do see the account has been accessed my multiple IP addresses all in the same geographical area suggesting the possible sharing of the account. If that's the case, another user on the account may have deleted it. If it's still in the system, it can be restored. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| I need help!!!!(5) | May-28-2013 6:19 PM PDT (10 years ago) ![]() | |
| Nedved , I'm afraid Customer Support cannot assist in restoring deleted heroes. Players have a limited ability to restore their own deleted heroes as described in the article I linked, but if a hero is not recoverable using the in-game recovery system, the deletion is permanent. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| I need help!!!!(8) | May-28-2013 7:41 PM PDT (10 years ago) ![]() | |
| Nedved , The in-game recovery system can only recover the last deleted character so if the Monk were deleted after the Barbarian was, that's why you were able to get the Monk back. I'm really sorry, but there's no way to get back any other deleted characters. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
