 | Error 3?(1) | Category: Technical SupportMay-23-2013 3:39 PM PDT (10 years ago)  |
| So this error says "Your account information is incorrect" I got spooked and changed my password. Still got the same error so sent a ticket. reply: Greetings Julian, Game Master Heimturalgnu here with Blizzard Account and Technical Services at your disposal! The same email / password credentials are used for both the website and all of our games, so if you changed the password or the email on the website you will need to use the new updated information to login to both the website AND the game. If you have additional questions or concerns, please reply to this ticket. If you have any separate issues that you need help with, please navigate to the Support section of your battle.net account, and either open a new ticket with us, or create a live web chat ticket using our newly released live chat support, and we will do our best to help you. Here’s a link to our support site: <https://us.battle.net/support/en> Regards, Game Master Heimturalgnu Customer Services Blizzard Entertainment battle.net/support So, nothing really to answer whats going on. I googled and youtubed error 3 and found a way around this stupid error, but why should I have to make a new admin profile on my computer. What the heck happend? And why does my ticket say "If you still have concerns, please reply to this ticket' but the reply button is not clickable!? Why does playing from a different profile with admin privillages (which my current one had) let me play? | ||
 | Error 3?(3) | May-23-2013 6:10 PM PDT (10 years ago) |
| DCYPL, I issued a reset to your account and that may resolve it but I'm not sure it will. Most likely, since your account is in the SEA region, the password change hasn't been propagated to the authentication servers yet for whatever cause. Until that happens, it's not going to let you in. You might try your old password to see if it still works. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Error 3?(6) | June-28-2013 1:21 PM PDT (9 years ago) |
| LilleLæsø, What steps have you tried so far to resolve it? _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
