 | Bought item in AH, took gold, no item(1) | Category: Technical SupportMay-23-2013 4:32 AM PDT (10 years ago)  |
| Anybody else having this issue? http://i.imgur.com/0kZ2IVZ.jpg | ||
 | Bought item in AH, took gold, no item(5) | May-24-2013 3:31 PM PDT (10 years ago) |
| oranid, It just takes time sometimes. You might be able to purchase another item, something inexpensive for example, and when it completes, it might "push" your item through. If that doesn't work, please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below: 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
