Avatar of hellice #6165
hellice #6165
haven't get the item from AH(1)Category: Technical SupportMay-22-2013 6:51 AM PDT (10 years ago) Go to Blizzard forum post
Hi Blizz,

would you please check my AH transaction? I have purchased 2 items from AH and yet to receive the item.
Order id: 1557096469 and 1557085107

Thank you
Avatar of Omrakos
Omrakos
haven't get the item from AH(2)May-22-2013 12:58 PM PDT (10 years ago) Go to Blizzard forum post
hellice,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage