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Hugedumbass #1737
Gold Stuck in my In box(1)Category: Technical SupportMay-22-2013 7:23 AM PDT (10 years ago) Go to Blizzard forum post
Is this a known bug? I have had the same gold stuck in my in box for about two weeks now. Is there anyway that I can retrieve it?
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Omrakos
Gold Stuck in my In box(2)May-22-2013 12:56 PM PDT (10 years ago) Go to Blizzard forum post
Hugedumbass,

We won't be able to do anything for you in here when it comes to an Auction House transaction.

Since it's been longer than 72 hours already, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items. Have the transaction ID# handy as they'll need it.

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