Avatar of JaiJaiBinx #2415
JaiJaiBinx #2415
Radeon 5400 Driver not supporting Diablo 3?(1)Category: Technical SupportDecember-2-2013 12:52 PM PST (9 years ago) Go to Blizzard forum post
I have tried playing Diablo after a roughly 2 month break and the game is saying my video card (ATI Mobility Radeon HD 5400 Series) doesn't support Diablo 3.. I have played Diablo 3 with this video card before and it was fine.. I used the AMD website to install a the ATI Mobility Catalyst to update the drivers, did that, they are up to date but still nothing.. Any help? This is the message I get when I click 'Play' on the Launcher. Thanks, Cret.

'We have detected that your video card is not supported by Diablo 3.
Operating System: Windows 7 Service pack 1
Video Card: ATI Mobility Radeon HD 5400 Series.'
Avatar of Omrakos
Omrakos
Radeon 5400 Driver not supporting Diablo 3?(2)December-2-2013 1:50 PM PST (9 years ago) Go to Blizzard forum post
JaiJaiBinx,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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