 | Cannot log back on Original Server(1) | Category: Technical SupportMay-14-2013 2:46 PM PDT (10 years ago)  |
| I have an issue. Where i play on EU, and went quickly to the US server when the patch went up, to check on the changes, it updated the patch and the game, but when i tried to log on back to the EU server a window saying: a new patch is available to update, and i cannot log in back on EU... I unnistalled the D3 game, installing it back again and see how it goes. Any other suggestions, Blue Posters?? Please help | ||
 | Cannot log back on Original Server(2) | May-14-2013 2:55 PM PDT (10 years ago) |
| JohnnyRaro It sounds like you patched while being logged into the US servers. Since the patch has not gone out to the EU servers yet, the game client version and the EU servers' patch version will not match. The only options would be to wait until the EU is patched, or uninstall and reinstall the EU client, which it sounds like you are already doing. Once you are done reinstalling the EU client, you should be able to access the EU servers again. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii | ||
| Cannot log back on Original Server(4) | May-14-2013 6:40 PM PDT (10 years ago) |
| JohnnyRaro To download the EU client you would want to go to this site: https://eu.battle.net/account/management/download/ Before downloading, make sure that you have the correct game client language selected. For example, mine says English (US) (Change). If I wanted the English version for the EU, I would click on (Change) and select English (EU). One thing to keep in mind though, maintenance in the EU should be starting around 5am CET, and then the servers are scheduled to be down for around 6 hours, so I don't really see a reason to uninstall/reinstall right now. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii | ||
