 | diablo 3 retail has stopped working(1) | Category: Technical SupportMay-19-2013 10:17 PM PDT (10 years ago)  |
| All i want to do is play this game...(not really but it's just been a while). I have searched through many forum posts and have tried re-installing, restarting, deleting the cache and the repair tool. I really have no idea what else i can do. Any help would be much appreciated. | ||
 | diablo 3 retail has stopped working(3) | May-20-2013 2:42 PM PDT (10 years ago) |
| Baxtab Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii | ||
| diablo 3 retail has stopped working(6) | May-20-2013 6:22 PM PDT (10 years ago) |
| Baxtab Lets try a different video driver to see if that helps. Uninstall the current driver by using a program called Driver Sweeper. This program will ensure that all previous driver files are completely removed. Here's a link to the Driver Sweeper download: http://www.techspot.com/downloads/4266-driver-sweeper.html 1. Run Driver Sweeper. 2. Click on "Nvidia - Display" and "Nvidia - PhysX". 3. Click on "Analyze". 4. Then click on "Clean" once Driver Sweeper is done analyzing. 5. Reboot the system if you are asked do to so. Here's a link for the new driver download: http://www.nvidia.com/object/win8-win7-winvista-64bit-306.97-whql-driver.html When you are going to install the driver I would like for you to select Custom Install > Graphic Driver only. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii | ||
| diablo 3 retail has stopped working(10) | May-20-2013 8:04 PM PDT (10 years ago) |
| Baxtab Another program may be interfering. Try running a selective startup to get around this. Please be aware that running while in this mode can potentially disable any security programs you may have running. Here's a support article with steps on how run the selective startup: Closing Background Applications ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii | ||
| diablo 3 retail has stopped working(12) | May-21-2013 11:48 AM PDT (10 years ago) |
| Baxtab You're welcome, please feel free to post again if you have any other questions or problems. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? https://www.surveymonkey.com/s/Dankorii | ||
