Avatar of rvo
rvo
Araxom, a few questions...(1)Category: GeneralMay-17-2013 5:01 PM PDT (10 years ago) Go to Blizzard forum post
First of all pardon my English.
Continuation from this two threads:
http://us.battle.net/d3/en/forum/topic/8796551255?page=9
http://us.battle.net/d3/en/forum/topic/8796360721?page=2#23

After locking the first thread I've received an email, more likely from you because it was actually written by a human being and it was not a generic response from a computer like the previous tickets responses I've read. That was two days ago and I haven't heard anything yet...
http://i.imgur.com/PiYskmv.png

Also, my account just keeps getting suspended, it got locked up on May 8th and it said it was going to expire after 2 days... After waiting 2 days I check again and it got locked again, and again. This was today:
http://i.imgur.com/VCrS2Co.png (first pic, 9 mins remaining)
http://i.imgur.com/O4oOdzx.png (second pic, 3 mins after expiring)
http://i.imgur.com/x5vvzK1.png (third pic, oh look, wait 2 more days again!)

I just would like a response from you, can my account please get a rollback so I can play again, I'm dying to play 1.0.8, I've barely tested it.

After many attempts to talk to a "real" Blizzard employee I could finally do it over here in the forums, so thanks for that, you were the only one answering like a real human being. (The guys from the chat seems robots T_T)
Avatar of Araxom
Araxom
Araxom, a few questions...(4)May-17-2013 5:47 PM PDT (10 years ago) Go to Blizzard forum post
Hi Rvo - it appears that the forum posting privileges were being suspended when the action was being upheld. Shortly after I was in contact with you, the account was again reviewed, and subsequently responded to via issue ID# 37753962.

Your account was originally locked on May 8th for the investigation, and was subsequently reviewed on the 11th which is when the notification of the account action was sent out for the license associated with this Battle.net. Later that day, the account was reviewed again. On the 15th is when the final appeal was submitted, and reviewed for the last time.

As has previously been communicated to you throughout the course of the last few days - we do our best to be as thorough and fair in our assessment of these appeals, but we may not provide specific information about the review process or how we arrived at the conclusion. This thread is being locked - we ask that players with inquiries about any account actions do appeal through the link that is attached to the notification email or use the support portal.
Feedback for Diablo Somepage