 | i cant play update loop just me or all?(1) | Category: GeneralMay-14-2013 5:00 PM PDT (10 years ago)  |
| i cant play because of the update llop i need help plz | ||
 | i cant play update loop just me or all?(10) | May-14-2013 5:38 PM PDT (10 years ago) |
Mine works on US server and loops on the EU server. Funny, it worked on the EU server this morning and looped on the US server. The EU server message is that there is an update, its being downloaded, download is complete and everything updated. Then when you go to play the message upon logon is that there is an update, it restarts, says update is complete, logon and restarts, update complete, logon, restart, update complete, logon, restart, update complete, logon, restart etc... and so on and so on and so on..... Normal or a bug? Not a bug - what's going on is that not all of the regions patch at the same time. So if you had an EU license, but were playing in US, you can only play in EU until it is also patched up (since US is now patched beyond that game client). We do try to patch the regions as closely together as we can so that as few of our players are inconvenienced as possible. Thanks for your patience and understanding! *EU is set to update beginning at 8p PDT. /Araxom Blizzard Customer Support | ||
| i cant play update loop just me or all?(12) | May-14-2013 6:08 PM PDT (10 years ago) |
| Hey Zip, the game will likely be playable after all of the regions have patched, but to go ahead and kickstart this to get you back in the game I might advise a complete reinstall for the region that you regularly play in. The info in that thread you referred to pretty much covers all of the available troubleshooting we can do until EU finishes with their patch - which won't start for another couple of hours. As a final step before you think about doing that - I would ask you to try going into the Options > Account > Global Play - and then cycle through the various regions. That may do the trick - otherwise you may either just want to wait for maintenance to complete, or consider the reinstallation in the meantime. | ||
