Diablo III
Avatar of Warbs #1138
Warbs #1138		Error When Trying to Open Launcher.(1)Category: Technical SupportMay-13-2013 4:39 PM PDT (10 years ago) Go to Blizzard forum post
Hello there,
I have been trying to get back on D3 and today I found that I can't. The error is as followed:

==============================================================================
Agent: (build 954)

Exe: C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
Time: May 13, 2013 4:39:26.882 PM
User: Warbs
Computer: WARBS-PC
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #1 (0x13370001) Fatal Exception
Program: C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
Exception: 0xC0000096 (PRIV_INSTRUCTION) at 0023:73362865

Crashed Thread: 0x00000e1c

Project: 19130001
Build: 954
Project Name: Agent

------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

EAX = 67d7375f EBX = 00c88fb2 ECX = 00e5742c EDX = 00000000
ESI = 00000000 EDI = 00c88fb9 EBP = 001ce474 ESP = 001ce44c
EIP = 73362865 FLG = 00210206 CS = 0023 DS = 002b
ES = 002b FS = 0053 GS = 002b SS = 002b

----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

Showing 19/19 threads...

--- Thread ID: 3612 [Current Thread] ---
73362865 001CE474 0001:00041865 C:\Windows\SysWOW64\FirewallAPI.dll
73357EE6 001CE4A4 0001:00036EE6 C:\Windows\SysWOW64\FirewallAPI.dll
733512B1 001CE4B8 0001:000302B1 C:\Windows\SysWOW64\FirewallAPI.dll
73326DE5 001CE4CC 0001:00005DE5 C:\Windows\SysWOW64\FirewallAPI.dll
77228CA6 001CE554 0001:00027CA6 C:\Windows\syswow64\ole32.dll
77243170 001CE594 0001:00042170 C:\Windows\syswow64\ole32.dll
77228DCA 001CE5E8 0001:00027DCA C:\Windows\syswow64\ole32.dll
77228D3F 001CE608 0001:00027D3F C:\Windows\syswow64\ole32.dll
77228AC2 001CE628 0001:00027AC2 C:\Windows\syswow64\ole32.dll
77228A73 001CE664 0001:00027A73 C:\Windows\syswow64\ole32.dll
77228E2D 001CE68C 0001:00027E2D C:\Windows\syswow64\ole32.dll
77243170 001CE6CC 0001:00042170 C:\Windows\syswow64\ole32.dll
77242EF4 001CE92C 0001:00041EF4 C:\Windows\syswow64\ole32.dll
77243170 001CE96C 0001:00042170 C:\Windows\syswow64\ole32.dll
77243098 001CF13C 0001:00042098 C:\Windows\syswow64\ole32.dll
77249E25 001CF19C 0001:00048E25 C:\Windows\syswow64\ole32.dll
77249D86 001CF1C0 0001:00048D86 C:\Windows\syswow64\ole32.dll
77249D3F 001CF1F0 0001:00048D3F C:\Windows\syswow64\ole32.dll
00FE97B8 001CF620 0001:000E87B8 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00F56C51 001CF69C 0001:00055C51 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00F3FBFD 001CF6A8 0001:0003EBFD C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00F4089C 001CF720 0001:0003F89C C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00F28F36 001CFA4C 0001:00027F36 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00F09F58 001CFAC4 0001:00008F58 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00F01476 001CFAF4 0001:00000476 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00F01D8C 001CFB40 0001:00000D8C C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
75EE33AA 001CFB4C 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 001CFB8C 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 001CFBA4 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 2004 ---
75EE1194 02EEFE38 0001:00001194 C:\Windows\syswow64\kernel32.dll
75EE1148 02EEFE4C 0001:00001148 C:\Windows\syswow64\kernel32.dll
00F0A741 02EEFE68 0001:00009741 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00FB3578 02EEFE7C 0001:000B2578 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
012337B0 02EEFEB4 0001:003327B0 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
0123383A 02EEFEC0 0001:0033283A C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
75EE33AA 02EEFECC 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 02EEFF0C 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 02EEFF24 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 1344 ---
75EE33AA 0309FD14 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 0309FD54 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 0309FD6C 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 1716 ---
75EE33AA 032BFD38 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 032BFD78 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 032BFD90 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4772 ---
72776D30 0352F3BC 0001:00005D30 C:\Windows\system32\MSWSOCK.dll
771C6A28 0352F43C 0001:00005A28 C:\Windows\syswow64\WS2_32.dll
753FF8BF 0352F7E0 0001:0008E8BF C:\Windows\syswow64\WININET.dll
753A18A7 0352F7E8 0001:000308A7 C:\Windows\syswow64\WININET.dll
75EE33AA 0352F7F4 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 0352F834 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 0352F84C 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 2728 ---
75EE1194 0377F73C 0001:00001194 C:\Windows\syswow64\kernel32.dll
75EE1148 0377F750 0001:00001148 C:\Windows\syswow64\kernel32.dll
75471FFD 0377F76C 0001:00100FFD C:\Windows\syswow64\WININET.dll
75478DA6 0377F7CC 0001:00107DA6 C:\Windows\syswow64\WININET.dll
75478A2D 0377F814 0001:00107A2D C:\Windows\syswow64\WININET.dll
753F83BF 0377F824 0001:000873BF C:\Windows\syswow64\WININET.dll
779194D2 0377F898 0001:000594D2 C:\Windows\SysWOW64\ntdll.dll
779043E9 0377F9F8 0001:000443E9 C:\Windows\SysWOW64\ntdll.dll
75EE33AA 0377FA04 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 0377FA44 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 0377FA5C 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 1492 ---
75EE33AA 0367FF68 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 0367FFA8 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 0367FFC0 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4004 ---
75EE33AA 039BF99C 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 039BF9DC 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 039BF9F4 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 5032 ---
77377A7F 0389E0F4 0001:00007A7F C:\Windows\syswow64\RPCRT4.dll
77377982 0389E10C 0001:00007982 C:\Windows\syswow64\RPCRT4.dll
77380071 0389E11C 0001:00010071 C:\Windows\syswow64\RPCRT4.dll
77377391 0389E12C 0001:00007391 C:\Windows\syswow64\RPCRT4.dll
7737804B 0389E140 0001:0000804B C:\Windows\syswow64\RPCRT4.dll
7737801A 0389E560 0001:0000801A C:\Windows\syswow64\RPCRT4.dll
71F142EE 0389E578 0001:000032EE C:\Windows\system32\DNSAPI.dll
71F1421C 0389E5F0 0001:0000321C C:\Windows\system32\DNSAPI.dll
71F14528 0389E648 0001:00003528 C:\Windows\system32\DNSAPI.dll
71F144D1 0389E668 0001:000034D1 C:\Windows\system32\DNSAPI.dll
71F14474 0389E67C 0001:00003474 C:\Windows\system32\DNSAPI.dll
72774ED3 0389E6DC 0001:00003ED3 C:\Windows\system32\MSWSOCK.dll
72774D5F 0389E728 0001:00003D5F C:\Windows\system32\MSWSOCK.dll
72774B43 0389E9C4 0001:00003B43 C:\Windows\system32\MSWSOCK.dll
771C4CB3 0389E9DC 0001:00003CB3 C:\Windows\syswow64\WS2_32.dll
771C4C93 0389E9F8 0001:00003C93 C:\Windows\syswow64\WS2_32.dll
771C4DBB 0389EA28 0001:00003DBB C:\Windows\syswow64\WS2_32.dll
771C4D26 0389EA6C 0001:00003D26 C:\Windows\syswow64\WS2_32.dll
771C5160 0389F328 0001:00004160 C:\Windows\syswow64\WS2_32.dll
771C4F59 0389F368 0001:00003F59 C:\Windows\syswow64\WS2_32.dll
771C6275 0389F3E8 0001:00005275 C:\Windows\syswow64\WS2_32.dll
771C4A99 0389F4F0 0001:00003A99 C:\Windows\syswow64\WS2_32.dll
75477505 0389F7D0 0001:00106505 C:\Windows\syswow64\WININET.dll
75471C89 0389F810 0001:00100C89 C:\Windows\syswow64\WININET.dll
753F83BF 0389F820 0001:000873BF C:\Windows\syswow64\WININET.dll
779194D2 0389F894 0001:000594D2 C:\Windows\SysWOW64\ntdll.dll
779043E9 0389F9F4 0001:000443E9 C:\Windows\SysWOW64\ntdll.dll
75EE33AA 0389FA00 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 0389FA40 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 0389FA58 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 1052 ---
75EE1194 03D6F73C 0001:00001194 C:\Windows\syswow64\kernel32.dll
75EE1148 03D6F750 0001:00001148 C:\Windows\syswow64\kernel32.dll
7547460B 03D6F76C 0001:0010360B C:\Windows\syswow64\WININET.dll
7547454D 03D6F788 0001:0010354D C:\Windows\syswow64\WININET.dll
7547443A 03D6F7C8 0001:0010343A C:\Windows\syswow64\WININET.dll
754743A8 03D6F7E4 0001:001033A8 C:\Windows\syswow64\WININET.dll
75475A64 03D6F7F4 0001:00104A64 C:\Windows\syswow64\WININET.dll
75EE33AA 03D6F800 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 03D6F840 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 03D6F858 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 3876 ---
75EE33AA 03C3FC84 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 03C3FCC4 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 03C3FCDC 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4604 ---
75554498 040EFE6C 0001:00013498 C:\Windows\syswow64\KERNELBASE.dll
7722D98D 040EFE94 0001:0002C98D C:\Windows\syswow64\ole32.dll
7722D87A 040EFEA4 0001:0002C87A C:\Windows\syswow64\ole32.dll
75EE33AA 040EFEB0 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 040EFEF0 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 040EFF08 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4272 ---
75EE33AA 0429FAE4 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 0429FB24 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 0429FB3C 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 2932 ---
75EE1194 0444FDB8 0001:00001194 C:\Windows\syswow64\kernel32.dll
75EE1148 0444FDCC 0001:00001148 C:\Windows\syswow64\kernel32.dll
00FB3DC4 0444FE20 0001:000B2DC4 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00FB3578 0444FE34 0001:000B2578 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
012337B0 0444FE6C 0001:003327B0 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
0123383A 0444FE78 0001:0033283A C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
75EE33AA 0444FE84 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 0444FEC4 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 0444FEDC 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 1016 ---
75EE1194 045FFD2C 0001:00001194 C:\Windows\syswow64\kernel32.dll
75EE1148 045FFD40 0001:00001148 C:\Windows\syswow64\kernel32.dll
00FB3BAA 045FFD94 0001:000B2BAA C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00FB3578 045FFDA8 0001:000B2578 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
012337B0 045FFDE0 0001:003327B0 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
0123383A 045FFDEC 0001:0033283A C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
75EE33AA 045FFDF8 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 045FFE38 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 045FFE50 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 3636 ---
75EE1194 047FF764 0001:00001194 C:\Windows\syswow64\kernel32.dll
75EE1148 047FF778 0001:00001148 C:\Windows\syswow64\kernel32.dll
00FB3BAA 047FF7CC 0001:000B2BAA C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00FB3578 047FF7E0 0001:000B2578 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
012337B0 047FF818 0001:003327B0 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
0123383A 047FF824 0001:0033283A C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
75EE33AA 047FF830 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 047FF870 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 047FF888 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4524 ---
75EE1194 0497FEC0 0001:00001194 C:\Windows\syswow64\kernel32.dll
75EE1148 0497FED4 0001:00001148 C:\Windows\syswow64\kernel32.dll
00FB3BAA 0497FF28 0001:000B2BAA C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00FB3578 0497FF3C 0001:000B2578 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
012337B0 0497FF74 0001:003327B0 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
0123383A 0497FF80 0001:0033283A C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
75EE33AA 0497FF8C 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 0497FFCC 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 0497FFE4 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4024 ---
75EE1194 04A9FC60 0001:00001194 C:\Windows\syswow64\kernel32.dll
75EE1148 04A9FC74 0001:00001148 C:\Windows\syswow64\kernel32.dll
00FB3BAA 04A9FCC8 0001:000B2BAA C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00FB3578 04A9FCDC 0001:000B2578 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
012337B0 04A9FD14 0001:003327B0 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
0123383A 04A9FD20 0001:0033283A C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
75EE33AA 04A9FD2C 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 04A9FD6C 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 04A9FD84 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

--- Thread ID: 4736 ---
75554498 04CBFB9C 0001:00013498 C:\Windows\syswow64\KERNELBASE.dll
00FDAD96 04CBFBD0 0001:000D9D96 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
00FB3578 04CBFBE4 0001:000B2578 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
012337B0 04CBFC1C 0001:003327B0 C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
0123383A 04CBFC28 0001:0033283A C:\ProgramData\Battle.net\Agent\Agent.954\Agent.exe
75EE33AA 04CBFC34 0001:000033AA C:\Windows\syswow64\kernel32.dll
778E9EF2 04CBFC74 0001:00029EF2 C:\Windows\SysWOW64\ntdll.dll
778E9EC5 04CBFC8C 0001:00029EC5 C:\Windows\SysWOW64\ntdll.dll

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------

Showing 19/19 threads...

--- Thread ID: 3612 [Current Thread] ---
73362865 FirewallAPI.dll IcfIsPortAllowed+41804 (0x00C88FA8,0x00C88F98,0x73350680,0xD1007C6E)
73357EE6 FirewallAPI.dll FwAddrChangeSourceShutdown+2170 (0x00000000,0x001CEEC0,0x00C88F98,0x001CE4CC)
733512B1 FirewallAPI.dll DllRegisterServer+1358 (0x00000000,0x001CEEC0,0x001CE500,0x001CE554)
73326DE5 FirewallAPI.dll FWGetGlobalConfig+4716 (0x00C88C18,0x00000000,0x001CEEC0,0x001CE500)
77228CA6 ole32.dll CoInitializeSecurity+6733 (0x77346444,0x00000000,0x001CEB24,0x001CF088)
77243170 ole32.dll CoSetState+2667 (0x001CEB24,0x00000000,0x001CF088,0x001CEB24)
77228DCA ole32.dll CoInitializeSecurity+7025 (0x7734646C,0x00000000,0x001CEB24,0x001CF088)
77228D3F ole32.dll CoInitializeSecurity+6886 (0x77346494,0x00000001,0x00000000,0x001CE980)
77228AC2 ole32.dll CoInitializeSecurity+6249 (0x77346494,0x001CE980,0x00000000,0x001CEB24)
77228A73 ole32.dll CoInitializeSecurity+6170 (0x77346494,0x001CE980,0x00000000,0x001CEB24)
77228E2D ole32.dll CoInitializeSecurity+7124 (0x77346494,0x00000000,0x001CEB24,0x001CF088)
77243170 ole32.dll CoSetState+2667 (0x001CEB24,0x00000000,0x001CF088,0x003A0043)
77242EF4 ole32.dll CoSetState+2031 (0x77346448,0x00000000,0x001CEB24,0x001CF088)
77243170 ole32.dll CoSetState+2667 (0x001CEB24,0x00000000,0x001CF088,0x77242C10)
77243098 ole32.dll CoSetState+2451 (0x012F4B78,0x00000000,0x00000001,0x00000000)
77249E25 ole32.dll CoCreateInstanceEx+215 (0x012F4B78,0x00000000,0x00000001,0x00000000)
77249D86 ole32.dll CoCreateInstanceEx+56 (0x012F4B78,0x00000000,0x00000001,0x00000000)
77249D3F ole32.dll CoCreateInstance+52 (0x012F4B78,0x00000000,0x00000001,0x012F4BA8)
00FE97B8 Agent.exe <unknown symbol>+0 (0x001CF640,0xD091223D,0x0000000F,0x00E2C7C4)
00F56C51 Agent.exe <unknown symbol>+0 (0x00000009,0x001CF720,0x00F4089C,0x00000000)
00F3FBFD Agent.exe <unknown symbol>+0 (0x00000000,0xD091232D,0x001CFA6C,0x0000000F)
00F4089C Agent.exe <unknown symbol>+0 (0x012E1680,0x0000000F,0x01236AFC,0x003A0043)
00F28F36 Agent.exe <unknown symbol>+0 (0xD0912E55,0x00EF34A4,0x00000000,0x00000000)
00F09F58 Agent.exe <unknown symbol>+0 (0xD0912EF9,0x00000000,0x00000000,0x7EFDE000)
00F01476 Agent.exe <unknown symbol>+0 (0x012311BE,0x00000002,0x00EF1D50,0x00EF1DE8)
00F01D8C Agent.exe <unknown symbol>+0 (0x7EFDE000,0x001CFB8C,0x778E9EF2,0x7EFDE000)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x7EFDE000,0x77891898,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x01231214,0x7EFDE000,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x01231214,0x7EFDE000,0x00000000,0x00000000)

--- Thread ID: 2004 ---
75EE1194 kernel32.dll WaitForSingleObjectEx+67 (0x0000010C,0x00000BB8,0x00000000,0x02EEFE68)
75EE1148 kernel32.dll WaitForSingleObject+18 (0x0000010C,0x00000BB8,0x00000000,0x00E250B8)
00F0A741 Agent.exe <unknown symbol>+0 (0x00EF34BC,0x00000000,0x00EF3518,0x02EEFEB4)
00FB3578 Agent.exe <unknown symbol>+0 (0x00E250B8,0xD2632AB9,0x00000000,0x00EF3518)
012337B0 Agent.exe <unknown symbol>+0 (0x00000000,0x02EEFECC,0x75EE33AA,0x00EF3518)
0123383A Agent.exe <unknown symbol>+0 (0x00EF3518,0x02EEFF0C,0x778E9EF2,0x00EF3518)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00EF3518,0x757B1C18,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x012337D6,0x00EF3518,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x012337D6,0x00EF3518,0x00000000,0x00000000)

--- Thread ID: 1344 ---
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00409E38,0x749C1E40,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x77902E25,0x00409E38,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x77902E25,0x00409E38,0x00000000,0x00000000)

--- Thread ID: 1716 ---
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00409070,0x74BE1E6C,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x77903E45,0x00409070,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x77903E45,0x00409070,0x00000000,0x00000000)

--- Thread ID: 4772 ---
72776D30 MSWSOCK.dll <unknown symbol>+0 (0x00000001,0x0352F4A0,0x0352F5A8,0x0352F6B0)
771C6A28 WS2_32.dll select+159 (0x00000001,0x0352F4A0,0x0352F5A8,0x0352F6B0)
753FF8BF WININET.dll HttpDuplicateDependencyHandle+2130 (0x0352F7F4,0x75EE33AA,0x00403E40,0x0352F834)
753A18A7 WININET.dll HttpAddRequestHeadersW+6827 (0x00403E40,0x0352F834,0x778E9EF2,0x00403E40)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00403E40,0x74C71B20,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x753A189A,0x00403E40,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x753A189A,0x00403E40,0x00000000,0x00000000)

--- Thread ID: 2728 ---
75EE1194 kernel32.dll WaitForSingleObjectEx+67 (0x000002B4,0xFFFFFFFF,0x00000000,0x0377F76C)
75EE1148 kernel32.dll WaitForSingleObject+18 (0x000002B4,0xFFFFFFFF,0x00404390,0x00000000)
75471FFD WININET.dll InternetErrorDlg+49140 (0x00000003,0x0377F7A4,0x0043D840,0x75429CD0)
75478DA6 WININET.dll InternetErrorDlg+77213 (0x00404390,0x00000000,0x003FC310,0x00000000)
75478A2D WININET.dll InternetErrorDlg+76324 (0x003E3A90,0x004043E0,0x0377F898,0x779194D2)
753F83BF WININET.dll SetUrlCacheEntryInfoW+8452 (0x003FC310,0x74E21B8C,0x00409078,0x00000002)
779194D2 ntdll.dll vsnprintf+385 (0x003FC310,0x004043E0,0x74E21AEC,0x00000000)
779043E9 ntdll.dll TpCallbackIndependent+2012 (0x00409070,0x0377FA44,0x778E9EF2,0x00409070)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00409070,0x74E21950,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x77903E45,0x00409070,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x77903E45,0x00409070,0x00000000,0x00000000)

--- Thread ID: 1492 ---
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00409070,0x74F21CBC,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x77903E45,0x00409070,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x77903E45,0x00409070,0x00000000,0x00000000)

--- Thread ID: 4004 ---
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00409070,0x740E1AC8,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x77903E45,0x00409070,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x77903E45,0x00409070,0x00000000,0x00000000)

--- Thread ID: 5032 ---
77377A7F RPCRT4.dll I_RpcAllocate+1581 (0x0389E164,0x0045EEB8,0x0389E580,0x0045EEB8)
77377982 RPCRT4.dll I_RpcAllocate+1328 (0x0389E164,0x0389E190,0x0389E12C,0x77377391)
77380071 RPCRT4.dll UuidCreate+3046 (0x0389E164,0x0389E190,0x0389E140,0x7737804B)
77377391 RPCRT4.dll I_RpcSendReceive+36 (0x0389E164,0x71F136D0,0x00000001,0x0389E560)
7737804B RPCRT4.dll NdrSendReceive+43 (0x0389E190,0x004204B0,0x77410149,0xD30485F8)
7737801A RPCRT4.dll NdrGetBuffer+244 (0x71F136D0,0x71F13DDC,0x0389E580,0x00000000)
71F142EE DNSAPI.dll DnsValidateName_W+3294 (0x00000000,0x03AE0894,0x0000001C,0x00000000)
71F1421C DNSAPI.dll DnsValidateName_W+3084 (0x03AE0894,0x0000001C,0x0389E6A4,0x00000000)
71F14528 DNSAPI.dll DnsQueryExW+237 (0x0000001C,0x0389E724,0x0389E694,0x0000001C)
71F144D1 DNSAPI.dll DnsQueryExW+150 (0x0389E694,0x00000001,0x00000000,0x0389E6DC)
71F14474 DNSAPI.dll DnsQueryExW+57 (0x0389E694,0x0000001C,0x03AE0830,0x00004000)
72774ED3 MSWSOCK.dll <unknown symbol>+0 (0x03AE0894,0x0000001C,0x0389E724,0x00000000)
72774D5F MSWSOCK.dll <unknown symbol>+0 (0x03AE0894,0x0389EAE8,0x005947C8,0x00594B38)
72774B43 MSWSOCK.dll <unknown symbol>+0 (0x03AE0830,0x00000000,0x0389EAA0,0x0389EAE8)
771C4CB3 WS2_32.dll FreeAddrInfoW+408 (0x00594AE0,0x03AE0830,0x00000000,0x0389EAA0)
771C4C93 WS2_32.dll FreeAddrInfoW+376 (0x00594B38,0x00000000,0x0389EAA0,0x0389EAE8)
771C4DBB WS2_32.dll WSALookupServiceNextW+255 (0x005947E0,0x00000000,0x0389EAA0,0x0389EAE8)
771C4D26 WS2_32.dll WSALookupServiceNextW+106 (0x005947C8,0x00000000,0x0389EAA0,0x0389EAE8)
771C5160 WS2_32.dll WSALookupServiceNextW+1188 (0x0389F768,0x00006003,0x00000017,0x0389F3B8)
771C4F59 WS2_32.dll WSALookupServiceNextW+669 (0x0389F768,0x00000003,0x0389F3B4,0x0389F3CC)
771C6275 WS2_32.dll WSALookupServiceBeginW+2843 (0x0389F768,0x00000000,0x00000000,0x00000001)
771C4A99 WS2_32.dll GetAddrInfoW+528 (0x0389F768,0x00000000,0x0389F518,0x0389F548)
75477505 WININET.dll InternetErrorDlg+70908 (0x00000003,0x0389F7F0,0x00000000,0x00449060)
75471C89 WININET.dll InternetErrorDlg+48256 (0x0043D840,0x004043E0,0x0389F894,0x779194D2)
753F83BF WININET.dll SetUrlCacheEntryInfoW+8452 (0x00449060,0x741C1B80,0x00409078,0x00000002)
779194D2 ntdll.dll vsnprintf+385 (0x00449060,0x004043E0,0x741C1AE0,0x00000000)
779043E9 ntdll.dll TpCallbackIndependent+2012 (0x00409070,0x0389FA40,0x778E9EF2,0x00409070)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00409070,0x741C1954,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x77903E45,0x00409070,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x77903E45,0x00409070,0x00000000,0x00000000)

--- Thread ID: 1052 ---
75EE1194 kernel32.dll WaitForSingleObjectEx+67 (0x00000280,0x00002710,0x00000000,0x03D6F76C)
75EE1148 kernel32.dll WaitForSingleObject+18 (0x00000280,0x00002710,0x0040D080,0x0043D840)
7547460B WININET.dll InternetErrorDlg+58882 (0x0040D080,0x00002710,0x800C2F94,0x0043D840)
7547454D WININET.dll InternetErrorDlg+58692 (0x0040D080,0x03D6F7A8,0x0040D0D8,0x0040D080)
7547443A WININET.dll InternetErrorDlg+58417 (0x0040D080,0x00000000,0x0040D080,0x0040D080)
754743A8 WININET.dll InternetErrorDlg+58271 (0x00000000,0x00000000,0x03D6F800,0x75EE33AA)
75475A64 WININET.dll InternetErrorDlg+64091 (0x0040D080,0x03D6F840,0x778E9EF2,0x0040D080)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x0040D080,0x74431B54,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x75475A55,0x0040D080,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x75475A55,0x0040D080,0x00000000,0x00000000)

--- Thread ID: 3876 ---
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00409070,0x74561FD0,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x77903E45,0x00409070,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x77903E45,0x00409070,0x00000000,0x00000000)

--- Thread ID: 4604 ---
75554498 KERNELBASE.dll Sleep+15 (0x0000EA60,0x00465E08,0x7722CD48,0x00000000)
7722D98D ole32.dll CoGetTreatAsClass+12894 (0x00000000,0x00000000,0x040EFEB0,0x75EE33AA)
7722D87A ole32.dll CoGetTreatAsClass+12619 (0x00465E08,0x040EFEF0,0x778E9EF2,0x00465E08)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00465E08,0x739B1DE4,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x7722D864,0x00465E08,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x7722D864,0x00465E08,0x00000000,0x00000000)

--- Thread ID: 4272 ---
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x0044C578,0x73BC1830,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x727762EE,0x0044C578,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x727762EE,0x0044C578,0x00000000,0x00000000)

--- Thread ID: 2932 ---
75EE1194 kernel32.dll WaitForSingleObjectEx+67 (0x00000348,0xFFFFFFFF,0x00000000,0x0444FE20)
75EE1148 kernel32.dll WaitForSingleObject+18 (0x00000348,0xFFFFFFFF,0x00000000,0x00E32D90)
00FB3DC4 Agent.exe <unknown symbol>+0 (0x00E2D734,0x00000000,0x00E32DF8,0x0444FE6C)
00FB3578 Agent.exe <unknown symbol>+0 (0x00E32D90,0xD4C92A61,0x00000000,0x00E32DF8)
012337B0 Agent.exe <unknown symbol>+0 (0x00000000,0x0444FE84,0x75EE33AA,0x00E32DF8)
0123383A Agent.exe <unknown symbol>+0 (0x00E32DF8,0x0444FEC4,0x778E9EF2,0x00E32DF8)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00E32DF8,0x73D11DD0,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x012337D6,0x00E32DF8,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x012337D6,0x00E32DF8,0x00000000,0x00000000)

--- Thread ID: 1016 ---
75EE1194 kernel32.dll WaitForSingleObjectEx+67 (0x0000018C,0xFFFFFFFF,0x00000000,0x045FFD94)
75EE1148 kernel32.dll WaitForSingleObject+18 (0x0000018C,0xFFFFFFFF,0x00000000,0x00E34260)
00FB3BAA Agent.exe <unknown symbol>+0 (0x00E2D76C,0x00000000,0x00E35248,0x045FFDE0)
00FB3578 Agent.exe <unknown symbol>+0 (0x00E34260,0xD4D229ED,0x00000000,0x00E35248)
012337B0 Agent.exe <unknown symbol>+0 (0x00000000,0x045FFDF8,0x75EE33AA,0x00E35248)
0123383A Agent.exe <unknown symbol>+0 (0x00E35248,0x045FFE38,0x778E9EF2,0x00E35248)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00E35248,0x73CA1D2C,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x012337D6,0x00E35248,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x012337D6,0x00E35248,0x00000000,0x00000000)

--- Thread ID: 3636 ---
75EE1194 kernel32.dll WaitForSingleObjectEx+67 (0x00000198,0xFFFFFFFF,0x00000000,0x047FF7CC)
75EE1148 kernel32.dll WaitForSingleObject+18 (0x00000198,0xFFFFFFFF,0x00000000,0x00E342C8)
00FB3BAA Agent.exe <unknown symbol>+0 (0x00E2D7A4,0x00000000,0x00E35468,0x047FF818)
00FB3578 Agent.exe <unknown symbol>+0 (0x00E342C8,0xD4F22C15,0x00000000,0x00E35468)
012337B0 Agent.exe <unknown symbol>+0 (0x00000000,0x047FF830,0x75EE33AA,0x00E35468)
0123383A Agent.exe <unknown symbol>+0 (0x00E35468,0x047FF870,0x778E9EF2,0x00E35468)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00E35468,0x73EA1B64,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x012337D6,0x00E35468,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x012337D6,0x00E35468,0x00000000,0x00000000)

--- Thread ID: 4524 ---
75EE1194 kernel32.dll WaitForSingleObjectEx+67 (0x00000378,0xFFFFFFFF,0x00000000,0x0497FF28)
75EE1148 kernel32.dll WaitForSingleObject+18 (0x00000378,0xFFFFFFFF,0x00000000,0x00E34330)
00FB3BAA Agent.exe <unknown symbol>+0 (0x00E2D7DC,0x00000000,0x00E35A88,0x0497FF74)
00FB3578 Agent.exe <unknown symbol>+0 (0x00E34330,0xD41A2B79,0x00000000,0x00E35A88)
012337B0 Agent.exe <unknown symbol>+0 (0x00000000,0x0497FF8C,0x75EE33AA,0x00E35A88)
0123383A Agent.exe <unknown symbol>+0 (0x00E35A88,0x0497FFCC,0x778E9EF2,0x00E35A88)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00E35A88,0x73021CD8,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x012337D6,0x00E35A88,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x012337D6,0x00E35A88,0x00000000,0x00000000)

--- Thread ID: 4024 ---
75EE1194 kernel32.dll WaitForSingleObjectEx+67 (0x00000384,0xFFFFFFFF,0x00000000,0x04A9FCC8)
75EE1148 kernel32.dll WaitForSingleObject+18 (0x00000384,0xFFFFFFFF,0x00000000,0x00E34398)
00FB3BAA Agent.exe <unknown symbol>+0 (0x00E2D814,0x00000000,0x00E35CA8,0x04A9FD14)
00FB3578 Agent.exe <unknown symbol>+0 (0x00E34398,0xD4242919,0x00000000,0x00E35CA8)
012337B0 Agent.exe <unknown symbol>+0 (0x00000000,0x04A9FD2C,0x75EE33AA,0x00E35CA8)
0123383A Agent.exe <unknown symbol>+0 (0x00E35CA8,0x04A9FD6C,0x778E9EF2,0x00E35CA8)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00E35CA8,0x733C1E78,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x012337D6,0x00E35CA8,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x012337D6,0x00E35CA8,0x00000000,0x00000000)

--- Thread ID: 4736 ---
75554498 KERNELBASE.dll Sleep+15 (0x00000001,0x00000000,0x00E12DC0,0x00E35EC8)
00FDAD96 Agent.exe <unknown symbol>+0 (0x00E25E24,0x00000000,0x00E35EC8,0x04CBFC1C)
00FB3578 Agent.exe <unknown symbol>+0 (0x00E12DC0,0xD4462811,0x00000000,0x00E35EC8)
012337B0 Agent.exe <unknown symbol>+0 (0x00000000,0x04CBFC34,0x75EE33AA,0x00E35EC8)
0123383A Agent.exe <unknown symbol>+0 (0x00E35EC8,0x04CBFC74,0x778E9EF2,0x00E35EC8)
75EE33AA kernel32.dll BaseThreadInitThunk+18 (0x00E35EC8,0x735E1F60,0x00000000,0x00000000)
778E9EF2 ntdll.dll RtlInitializeExceptionChain+99 (0x012337D6,0x00E35EC8,0x00000000,0x00000000)
778E9EC5 ntdll.dll RtlInitializeExceptionChain+54 (0x012337D6,0x00E35EC8,0x00000000,0x00000000)

----------------------------------------
Loaded Modules
----------------------------------------

DBG-MODULE<00F00000 005a9000 "Agent.exe" "Agent.pdb" 0 {de2ad3dc-4cb8-4c5b-b23e20d331d00728} 4 1336407314>
DBG-MODULE<66580000 00012000 "MPR.dll" "mpr.pdb" 0 {1408743d-4222-4025-a49e02a79ce7190a} 2 1247533622>
DBG-MODULE<68610000 000eb000 "dbghelp.dll" "dbghelp.pdb" 0 {6b19f261-ee43-4af5-9623d1791ce5a7d7} 2 1290254268>
DBG-MODULE<71F10000 00044000 "DNSAPI.dll" "dnsapi.pdb" 0 {4b77ba91-498a-432f-8dd6e52085c4c423} 2 1299130163>
DBG-MODULE<726B0000 00010000 "nlaapi.dll" "nlaapi.pdb" 0 {fdeda658-3b21-4a07-8ed32201988ecffc} 2 1326438106>
DBG-MODULE<72740000 0000e000 "RpcRtRemote.dll" "RpcRtRemote.pdb" 0 {16827eb6-7c58-4e0d-8b17b60d76b2b0ce} 2 1290246447>
DBG-MODULE<72750000 00006000 "rasadhlp.dll" "rasadhlp.pdb" 0 {9c177d0e-6fd1-4d28-bae05d9757e8182f} 2 1247533782>
DBG-MODULE<72770000 0003c000 "MSWSOCK.dll" "mswsock.pdb" 0 {5d01bc6d-4da8-4939-baf8725d60d595a6} 2 1290254568>
DBG-MODULE<72AF0000 0004c000 "apphelp.dll" "apphelp.pdb" 0 {f442bedc-c0f6-46d3-840d29898c5899cb} 2 1290254142>
DBG-MODULE<72C40000 00008000 "Secur32.dll" "secur32.pdb" 0 {8ef4e863-187c-45e7-8f4632152cc82feb} 2 1345827150>
DBG-MODULE<72C70000 00012000 "dhcpcsvc.DLL" "dhcpcsvc.pdb" 0 {d3e01a80-6031-43ac-83ea5801bec674d8} 2 1247533493>
DBG-MODULE<72C90000 0005a000 "netprofm.dll" "netprofm.pdb" 0 {bc858e20-f3bf-4347-9782f8b6b1460b61} 2 1247533685>
DBG-MODULE<72D30000 0000d000 "dhcpcsvc6.DLL" "dhcpcsvc6.pdb" 0 {d9d4fa57-f245-4ff7-8c97e1f90a82a263} 2 1349803900>
DBG-MODULE<72EE0000 0003b000 "rsaenh.dll" "rsaenh.pdb" 0 {f03813e5-a055-4853-a6bc085c17a3ab35} 2 1247533792>
DBG-MODULE<72F40000 00017000 "USERENV.dll" "userenv.pdb" 0 {fd47f512-75f8-4fca-aa6071cb11cc4ab8} 2 1290254888>
DBG-MODULE<72F60000 00080000 "uxtheme.dll" "wuxtheme.pdb" 0 {20c669c0-018e-4062-95bfa56b7c93850f} 2 1247533884>
DBG-MODULE<72FE0000 00016000 "CRYPTSP.dll" "cryptsp.pdb" 0 {9536207f-9c26-4d92-b2c50d44e77ac0a9} 1 1247533629>
DBG-MODULE<73000000 0004f000 "webio.dll" "webio.pdb" 0 {a4d8edee-3211-49f4-931a8f77ff4ae154} 2 1321507702>
DBG-MODULE<73050000 00058000 "WINHTTP.dll" "winhttp.pdb" 0 {ab606da6-47f9-4a10-8ffe404a2624d13e} 2 1290254910>
DBG-MODULE<732A0000 0000b000 "profapi.dll" "profapi.pdb" 0 {ca045ca9-e5c7-4d89-9b90e776b38a18b3} 2 1247526721>
DBG-MODULE<73320000 00076000 "FirewallAPI.dll" "FirewallAPI.pdb" 0 {2963d284-8777-46f6-af5a5ed68f3ca634} 2 1247533553>
DBG-MODULE<733D0000 00008000 "npmproxy.dll" "npmproxy.pdb" 0 {533fe4cd-1dac-4db4-9675220db57d3d5f} 2 1247533781>
DBG-MODULE<733E0000 00009000 "version.DLL" "version.pdb" 0 {52234e5c-7ec4-4646-b62d56357b2c9487} 2 1247533867>
DBG-MODULE<73630000 0019e000 "comctl32.dll" "comctl32.pdb" 0 {b4ce90aa-b95e-4b89-a22a7711dfd7e6ef} 2 1290254108>
DBG-MODULE<737D0000 00004000 "api-ms-win-downlevel-shlwapi-l2-1-0.dll" "api-ms-win-downlevel-shlwapi-l2-1-0.pdb" 0 {75dcf1b0-d479-47cb-b4ea48bd45eba5d0} 1 1358111467>
DBG-MODULE<73830000 00007000 "WINNSI.DLL" "winnsi.pdb" 0 {f7a0c25b-1b0e-4fa6-876494d3f6bfd101} 2 1247533891>
DBG-MODULE<73840000 0001c000 "IPHLPAPI.DLL" "iphlpapi.pdb" 0 {f162d2e1-37ed-4297-8bf38c99aee2daab} 2 1290254425>
DBG-MODULE<73DD0000 00038000 "fwpuclnt.dll" "fwpuclnt.pdb" 0 {eb7d55a5-3635-4ad9-87ce2e36914aaf37} 2 1290254386>
DBG-MODULE<74100000 00004000 "api-ms-win-downlevel-advapi32-l2-1-0.dll" "api-ms-win-downlevel-advapi32-l2-1-0.pdb" 0 {dd3636f5-9f67-41cb-80dee0abeaef8c11} 1 1358111566>
DBG-MODULE<74220000 00005000 "wshtcpip.dll" "wshtcpip.pdb" 0 {92a92ff2-9357-4b48-9795898561f00719} 2 1247533914>
DBG-MODULE<74400000 00006000 "wship6.dll" "wship6.pdb" 0 {02e45101-e951-429f-85676adfcc0ea72a} 2 1247533910>
DBG-MODULE<74490000 0008d000 "AcLayers.DLL" "AcLayers.pdb" 0 {dc2de6fe-c073-4cb5-a108ac2f55821bb2} 2 1350373196>
DBG-MODULE<751E0000 00051000 "WINSPOOL.DRV" "winspool.pdb" 0 {b165bbe7-cd8c-4f39-be373c0d9dfcd77b} 2 1290254923>
DBG-MODULE<75300000 0000c000 "CRYPTBASE.dll" "cryptbase.pdb" 0 {e62feae5-59ee-4cd9-95614215b01ac210} 2 1247526721>
DBG-MODULE<75310000 00060000 "SspiCli.dll" "wsspicli.pdb" 0 {c40594fd-ee2c-4889-84d245a514b2a513} 1 1345827215>
DBG-MODULE<75370000 001b7000 "WININET.dll" "wininet.pdb" 0 {0e7ebfcf-59c3-4296-8a48cc5227c53c1d} 2 1361441300>
DBG-MODULE<75530000 0000a000 "LPK.dll" "wlpk.pdb" 0 {c39166a5-3cce-43f0-adf876b9c637a1ea} 1 1247533883>
DBG-MODULE<75540000 00047000 "KERNELBASE.dll" "wkernelbase.pdb" 0 {2a4b0eb4-e64a-4bca-8ff4a7cad628c7fa} 1 1354251402>
DBG-MODULE<75640000 00100000 "user32.DLL" "wuser32.pdb" 0 {0fce9cc3-01ed-4567-a819705b2718e1d6} 2 1290254937>
DBG-MODULE<75740000 00090000 "GDI32.dll" "wgdi32.pdb" 0 {08a541b5-9422-42bd-b4aeabd8c87e4cff} 2 1290254931>
DBG-MODULE<757D0000 00004000 "api-ms-win-downlevel-version-l1-1-0.dll" "api-ms-win-downlevel-version-l1-1-0.pdb" 0 {204b81c3-3a4d-4100-a32de3be94935e66} 1 1358111467>
DBG-MODULE<757E0000 00004000 "api-ms-win-downlevel-user32-l1-1-0.dll" "api-ms-win-downlevel-user32-l1-1-0.pdb" 0 {02cb0348-17b4-4abb-99da042a6008fe6c} 1 1358111481>
DBG-MODULE<757F0000 0009d000 "USP10.dll" "usp10.pdb" 0 {2ef794ca-a596-48a8-8f5649b4124a8fcf} 1 1353559519>
DBG-MODULE<759B0000 000cc000 "MSCTF.dll" "msctf.pdb" 0 {173daef8-6b25-48db-a6134eb74c4d2f23} 2 1247533673>
DBG-MODULE<75A80000 00004000 "api-ms-win-downlevel-shlwapi-l1-1-0.dll" "api-ms-win-downlevel-shlwapi-l1-1-0.pdb" 0 {dc8c3e81-3e5b-4491-afcb375f0f7ce050} 1 1358111823>
DBG-MODULE<75A90000 00004000 "api-ms-win-downlevel-ole32-l1-1-0.dll" "api-ms-win-downlevel-ole32-l1-1-0.pdb" 0 {652bbf24-4e0d-4471-959c6080260743b7} 1 1358111468>
DBG-MODULE<75AA0000 0019d000 "SETUPAPI.dll" "setupapi.pdb" 0 {c6b7cc38-0fcd-42c2-9edb1b61757dfd92} 2 1290254809>
DBG-MODULE<75C40000 00027000 "CFGMGR32.dll" "cfgmgr32.pdb" 0 {e4c73e93-b825-413f-99e80ba656c48317} 2 1306232913>
DBG-MODULE<75CD0000 0011f000 "urlmon.dll" "urlmon.pdb" 0 {b9d9009e-7d4d-47bf-9947df2e7f4cde8e} 2 1361266794>
DBG-MODULE<75DF0000 00057000 "shlwapi.DLL" "shlwapi.pdb" 0 {e128b1ce-e2eb-438c-8646e6967118f33e} 2 1290254818>
DBG-MODULE<75E50000 00005000 "api-ms-win-downlevel-advapi32-l1-1-0.dll" "api-ms-win-downlevel-advapi32-l1-1-0.pdb" 0 {815d3737-568d-4305-842320735da06f72} 1 1358111802>
DBG-MODULE<75E60000 00012000 "DEVOBJ.dll" "devobj.pdb" 0 {583f4457-964d-46ca-8c36ed4903be6aa2} 2 1306232957>
DBG-MODULE<75EB0000 00003000 "api-ms-win-downlevel-normaliz-l1-1-0.dll" "api-ms-win-downlevel-normaliz-l1-1-0.pdb" 0 {5402f635-52f3-4e26-a727bf0c479713ee} 1 1358111822>
DBG-MODULE<75ED0000 00110000 "kernel32.dll" "wkernel32.pdb" 0 {1c690a85-9230-4467-bb15a09cea7180fa} 2 1354251401>
DBG-MODULE<75FE0000 00c4a000 "SHELL32.dll" "shell32.pdb" 0 {1489bcd8-e80c-441e-91308a093631de5e} 2 1339216345>
DBG-MODULE<76C30000 00019000 "sechost.dll" "sechost.pdb" 0 {7af14d02-d41e-4cd6-942745fe0e6372b1} 1 1247533828>
DBG-MODULE<76C50000 00006000 "NSI.dll" "nsi.pdb" 0 {d15a8167-9fae-4a73-92344b6fd2686794} 2 1247533785>
DBG-MODULE<76C60000 00083000 "CLBCatQ.DLL" "CLBCatQ.pdb" 0 {00a720c7-9bac-4022-95b6ebdc14725718} 2 1247533489>
DBG-MODULE<76CF0000 0008f000 "OLEAUT32.dll" "oleaut32.pdb" 0 {68047829-a475-4e78-9ac1c8035ba168cd} 2 1314418730>
DBG-MODULE<76D80000 000ac000 "msvcrt.dll" "msvcrt.pdb" 0 {f1d253f9-555c-46df-8076400a52b3a929} 2 1324021538>
DBG-MODULE<76EC0000 000a0000 "ADVAPI32.dll" "advapi32.pdb" 0 {3f32049f-550c-42b0-9cf114a1fb8a97e9} 2 1290254086>
DBG-MODULE<76F60000 00005000 "psapi.dll" "psapi.pdb" 0 {a895a052-f325-481b-9e2da00a29e8d5df} 2 1247533774>
DBG-MODULE<76F70000 001f8000 "iertutil.dll" "iertutil.pdb" 0 {3478c853-d531-4573-80d692032814a250} 2 1361441111>
DBG-MODULE<771C0000 00035000 "WS2_32.dll" "ws2_32.pdb" 0 {18c960b9-5840-4c4f-80f686ee978a33d4} 2 1290254952>
DBG-MODULE<77200000 0015c000 "ole32.dll" "ole32.pdb" 0 {5061f11a-9a57-4335-95ea5ea75a156f4b} 2 1290254703>
DBG-MODULE<77360000 000f0000 "RPCRT4.dll" "wrpcrt4.pdb" 0 {fac24015-130d-4d7f-aaa77ea36ed5af1c} 2 1290254937>
DBG-MODULE<77450000 00060000 "IMM32.DLL" "wimm32.pdb" 0 {35dd4069-eb2a-43bf-869d6e311fad0945} 2 1290254931>
DBG-MODULE<77880000 00003000 "normaliz.DLL" "normaliz.pdb" 0 {9481804b-b4fd-4703-ae6ae76f8b99b476} 1 1247533780>
DBG-MODULE<778B0000 00180000 "ntdll.dll" "wntdll.pdb" 0 {d74f79eb-1f8d-4a45-abcd2f476ccabacc} 2 1321507727>

----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 73362865)

73362865: E6 09 4E 8C 21 C5 FA D4 B6 25 6F 66 9F 0C 99 0F ..N.!....%of....

Stack: 1024 bytes starting at (ESP = 001CE44C)

001CE44C: 15 01 36 73 01 00 00 00 C4 8F C8 00 B8 8F C8 00 ..6s............
001CE45C: 00 00 00 00 2D 05 36 73 0E 00 07 80 98 8F C8 00 ....-.6s........
001CE46C: 00 E5 1C 00 B8 8F C8 00 A4 E4 1C 00 E6 7E 35 73 .............~5s
001CE47C: A8 8F C8 00 98 8F C8 00 80 06 35 73 6E 7C 00 D1 ..........5sn|..
001CE48C: 00 00 00 00 00 00 00 00 00 00 00 00 8C F6 1C 00 ................
001CE49C: 67 08 38 73 FF FF FF FF B8 E4 1C 00 B1 12 35 73 g.8s..........5s
001CE4AC: 00 00 00 00 C0 EE 1C 00 98 8F C8 00 CC E4 1C 00 ................
001CE4BC: E5 6D 32 73 00 00 00 00 C0 EE 1C 00 00 E5 1C 00 .m2s............
001CE4CC: 54 E5 1C 00 A6 8C 22 77 18 8C C8 00 00 00 00 00 T....."w........
001CE4DC: C0 EE 1C 00 00 E5 1C 00 00 00 00 00 24 EB 1C 00 ............$...
001CE4EC: 88 F0 1C 00 88 F0 1C 00 00 00 00 00 01 00 00 00 ................
001CE4FC: 00 00 00 00 00 00 00 00 C0 EE 1C 00 B4 03 44 00 ..............D.
001CE50C: 80 E9 1C 00 01 00 00 00 18 8C C8 00 00 00 00 00 ................
001CE51C: B4 03 44 00 3E 0F E9 41 C1 56 33 46 81 C3 6E 8B ..D.>..A.V3F..n.
001CE52C: AC 8B DD 70 84 EE 24 77 00 00 00 00 00 00 00 00 ...p..$w........
001CE53C: 01 00 00 00 00 00 00 00 00 00 00 00 14 E5 1C 00 ................
001CE54C: 98 03 44 00 32 87 91 D0 94 E5 1C 00 70 31 24 77 ..D.2.......p1$w
001CE55C: 44 64 34 77 00 00 00 00 24 EB 1C 00 88 F0 1C 00 Dd4w....$.......
001CE56C: 00 00 00 00 24 EB 1C 00 6C 64 34 77 6C 64 34 77 ....$...ld4wld4w
001CE57C: 6C 64 34 77 94 E5 1C 00 80 E9 1C 00 98 03 44 00 ld4w..........D.
001CE58C: 60 EF 1C 00 F2 87 91 D0 E8 E5 1C 00 CA 8D 22 77 `............."w
001CE59C: 24 EB 1C 00 00 00 00 00 88 F0 1C 00 24 EB 1C 00 $...........$...
001CE5AC: 00 00 00 00 80 E9 1C 00 00 00 00 00 00 00 00 00 ................
001CE5BC: E0 E6 1C 00 88 F0 1C 00 01 00 00 00 00 00 00 00 ................
001CE5CC: 68 A2 22 77 98 03 44 00 00 00 00 00 50 EE 1C 00 h."w..D.....P...
001CE5DC: B4 03 44 00 FF FF FF FF 8E 87 91 D0 08 E6 1C 00 ..D.............
001CE5EC: 3F 8D 22 77 6C 64 34 77 00 00 00 00 24 EB 1C 00 ?."wld4w....$...
001CE5FC: 88 F0 1C 00 94 64 34 77 6C 64 34 77 28 E6 1C 00 .....d4wld4w(...
001CE60C: C2 8A 22 77 94 64 34 77 01 00 00 00 00 00 00 00 .."w.d4w........
001CE61C: 80 E9 1C 00 24 EB 1C 00 88 F0 1C 00 64 E6 1C 00 ....$.......d...
001CE62C: 73 8A 22 77 94 64 34 77 80 E9 1C 00 00 00 00 00 s."w.d4w........
001CE63C: 24 EB 1C 00 88 F0 1C 00 4D A9 22 77 01 00 00 00 $.......M."w....
001CE64C: 24 EB 1C 00 88 F0 1C 00 00 00 00 00 01 00 00 00 $...............
001CE65C: 00 00 00 00 00 00 00 00 8C E6 1C 00 2D 8E 22 77 ............-."w
001CE66C: 94 64 34 77 80 E9 1C 00 00 00 00 00 24 EB 1C 00 .d4w........$...
001CE67C: 88 F0 1C 00 4D A9 22 77 24 EB 1C 00 80 E9 1C 00 ....M."w$.......
001CE68C: CC E6 1C 00 70 31 24 77 94 64 34 77 00 00 00 00 ....p1$w.d4w....
001CE69C: 24 EB 1C 00 88 F0 1C 00 00 00 00 00 24 EB 1C 00 $...........$...
001CE6AC: 20 02 00 00 01 00 00 00 FF FF FF FF F0 EF 1C 00 ...............
001CE6BC: 00 00 00 00 80 E9 1C 00 2C E9 1C 00 AA 84 91 D0 ........,.......
001CE6CC: 2C E9 1C 00 F4 2E 24 77 24 EB 1C 00 00 00 00 00 ,.....$w$.......
001CE6DC: 88 F0 1C 00 43 00 3A 00 5C 00 57 00 69 00 6E 00 ....C.:.\.W.i.n.
001CE6EC: 64 00 6F 00 77 00 73 00 5C 00 53 00 79 00 73 00 d.o.w.s.\.S.y.s.
001CE6FC: 57 00 4F 00 57 00 36 00 34 00 5C 00 46 00 69 00 W.O.W.6.4.\.F.i.
001CE70C: 72 00 65 00 77 00 61 00 6C 00 6C 00 41 00 50 00 r.e.w.a.l.l.A.P.
001CE71C: 49 00 2E 00 64 00 6C 00 6C 00 00 00 00 00 00 00 I...d.l.l.......
001CE72C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE73C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE74C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE75C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE76C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE77C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE78C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE79C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE7AC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE7BC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE7CC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE7DC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE7EC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE7FC: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE80C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE81C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE82C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
001CE83C: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

------------------------------------------------------------------------------

======================================================================
Hardware/Driver Information:
Processor: 0x9
Page Size: 4096
Min App Address: 0x10000
Max App Address: 0xfffeffff
Processor Mask: 0xff
Number of Processors: 8
Processor Type: 8664
Allocation Granularity: 65536
Processor Level: 21
Processor Revision: 258
Os Version: 6.1
Os Service Pack: 1.0
Os Bit Size: 64

Percent memory used: 13
Total physical memory: 17124831232
Free Memory: 14835855360
Page file: 34247757824
Total virtual memory: 2147352576

Thanks for your time.
Avatar of Omrakos
Omrakos		Error When Trying to Open Launcher.(2)May-13-2013 5:26 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

Your Windows firewall may be blocking the game from patching.

--- Thread ID: 3612 [Current Thread] ---
73362865 001CE474 0001:00041865 C:\Windows\SysWOW64\FirewallAPI.dll

Could you see if temporarily disabling it lets the game patch and run?

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Omrakos		Error When Trying to Open Launcher.(4)May-14-2013 2:22 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

With the firewall disabled, could you post the latest crash log please?

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Omrakos		Error When Trying to Open Launcher.(6)May-14-2013 2:29 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,,

The firewall is still active.

--- Thread ID: 4160 [Current Thread] ---
72A8288C 0041E554 0001:0004188C C:\Windows\SysWOW64\FirewallAPI.dll

Did you disable it or just make entry changes?

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Omrakos		Error When Trying to Open Launcher.(9)May-14-2013 3:12 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

I see also that your agent version is really old, possibly from being a new install and it using a bootstrapper release.

Could you try the steps in this support article next?

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source= internal-support_forums&utm_medium= posting &utm_campaign=BlizzardCS&utm_content=051413
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Omrakos		Error When Trying to Open Launcher.(12)May-14-2013 3:24 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

The crash log tells me the firewall is still active and directly related to the crash.

It's odd though as I've never seen the Windows Firewall cause a problem before. Have you gone in and made any changes to the default settings for it ever? If so, could you undo those changes and just use the recommended settings it defaults too?

If you want to try stopping the service in the Task Manager, it's called MpsSvc. Windows may not allow you to though.
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Omrakos		Error When Trying to Open Launcher.(14)May-14-2013 3:53 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

Try booting in selective startup once and seeing if it will install/patch.

http://us.blizzard.com/support/article/backgroundapps

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Omrakos		Error When Trying to Open Launcher.(17)May-14-2013 6:23 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

Could you check the "LAN Settings" by opening Internet Explorer (other browsers will not work for this step). Go to Tools, then Internet Options. On the Connections tab, click "LAN settings" and make sure all options in that window are unchecked.

The Launcher has multiple Flash images that load when it starts up. Older versions of the Flash Player can interfere with the Launcher loading properly too. Ensure all Adobe Flash updates have been done.

If you are unsure which version of Flash Player you have installed, download the latest version at http://www.adobe.com/

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Omrakos		Error When Trying to Open Launcher.(19)May-14-2013 7:08 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

It has to be something on that computer, and it's pointing at the firewall as far as I can tell.

Have you ever had the game running on this PC?

Are you running any internet security programs at all? Some will try to use the Windows Firewall if they don't include their own.

Do you know what brand network interface card (NIC) you're using.

Would it be feasible for you to install the game on the second PC you mentioned and then copy over the game folder to this PC? You'd also need to copy over the Program Data folder to get the updated Agent files.

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Omrakos		Error When Trying to Open Launcher.(21)May-14-2013 8:18 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

Program Data contains a Battle.net folder you'd want to copy over. It contains the 3 folders, Agent, Client, and Setup.

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Omrakos		Error When Trying to Open Launcher.(23)May-15-2013 1:26 PM PDT (10 years ago) Go to Blizzard forum post
Warbs,

This I assume is after copying the installed game from another computer? If so, it's pretty much what I expected to happen. It's still pointing at a firewall issue.

Let's check for malware in case you haven't recently. I suggest running the trialware version of Malwarebytes available here: http://www.malwarebytes.org/

Be sure to update it before running and do a full scan, not the quick one.

In addition to that, consider running Windows System File Checker app.

http://support.microsoft.com/kb/929833

If none of the above turns up anything, would reinstalling Windows be an option for you or is there too much at stake to lose or need to reinstall on the computer?

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