 | Diablo 3 Gold Auction House Item not received(1) | Category: Technical SupportMay-19-2013 4:28 PM PDT (10 years ago)  |
| I purchased a "Puzzle Ring (Legacy)" for 60,000,000 on 5/18/2013, and it has yet to show up in my completed items. The gold for it was absolutley removed, and it's listed as "Purchased - Buyout" but nothing else has come of it. I had a similar issue with a mempo of twilight I purchased a couple minutes prior to it, but that has since shown up. It's been several, several hours and I am wondering what the next steps I need to take are. There is not transaction ID, but I'm sure you can check my gold auction house transactions and see the purchase. Any help is very much appreciated in this situation. | ||
 | Diablo 3 Gold Auction House Item not received(21) | July-26-2013 12:53 PM PDT (9 years ago) |
| RickyTang, Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below: 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Diablo 3 Gold Auction House Item not received(26) | August-6-2013 6:55 PM PDT (9 years ago) |
| Psycho, Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below: 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items. _________________________________________________________ I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
 | Diablo 3 Gold Auction House Item not received(51) | February-4-2014 4:17 PM PST (9 years ago) |
| We are actively investigating what is happening to the Auction House, and we're asking for help with tracking this down: http://us.battle.net/d3/en/forum/topic/11631593132?page=4#62 We apologize for the difficulties, and we appreciate your patience. | ||
