 | Still having Authenticator issues at log in(1) | Category: Technical SupportApril-29-2013 5:34 PM PDT (10 years ago)  |
| I've been trying to authenticate for the past day with out success. I have the mobile app and works fine, just when I log into the game with S/N and P/W on my desktop or laptop...I get the nice green check, now when I try to authenticate..I receive "Error 3..."Your log in information is incorrect..please try again Error 3"..soo..not sure what the problem is. This isnt fixed yet? Anyone else still having Authenticator log in issues? | ||
 | Still having Authenticator issues at log in(2) | April-29-2013 5:56 PM PDT (10 years ago) |
| DoctorSatan, Are you able to login to your World of Warcraft account? Have you used the resync feature in the mobile app yet? An error 3 typically means the wrong login info was typed in. Make sure there aren't any leading spaces in the name and password fields. ________________________________________________ I'm available Monday - Friday, 12 pm - 8 pm Pacific Time "A working class hero is something to be...." Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Still having Authenticator issues at log in(4) | April-29-2013 6:14 PM PDT (10 years ago) |
| DoctorSatan, Could you try what's described in the following two articles please? Article 1 Article 2 ________________________________________________ I'm available Monday - Friday, 12 pm - 8 pm Pacific Time "A working class hero is something to be...." Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
| Still having Authenticator issues at log in(7) | April-29-2013 6:54 PM PDT (10 years ago) |
| DoctorSatan , It sort of sounds to me like your current installed app has a different serial number than when it was when it was first attached to the Battle.net account. That might have happened when you restored the app as you indicated earlier. In order to get it removed from the account now so it can be re-added, you'll need to submit a support ticket so pour Billing and Account Services reps can assist. This article will lead you through the process. ________________________________________________ I'm available Monday - Friday, 12 pm - 8 pm Pacific Time "A working class hero is something to be...." Please provide feedback! - https://www.surveymonkey.com/s/Omrakos | ||
