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Ravenless #1927
Diablo 2 Account(1)Category: Technical SupportApril-11-2013 7:08 PM PDT (10 years ago) Go to Blizzard forum post
I didn't know if there was a place for this so I figured I'd start here. I stopped playing D2 for D3 and now I wanna go back to relive some D2 and my accounts are gone :(

Is there any way to regain them if the username hasn't been claimed?
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Omrakos
Diablo 2 Account(2)April-11-2013 7:30 PM PDT (10 years ago) Go to Blizzard forum post
Ravenless,

Diablo II accounts will expire after 90 days of inactivity. That means if someone comes along and tried to use the same name for a new account, they'll be able to rendering yours unusable. We also do periodic maintenance on the servers to remove expired accounts from time to time and if that happens, the account will have been purged.

Rather than deal with this in here, it's best if you post over in the Legacy Technical Support forum located here: http://forums.battle.net/board.html?forumId=12014&sid=3000

You'll need a Diablo II cdkey and a working legacy account (make a new one if necessary). Post the account names and the realms they're on and if possible, a character name or two so I can cross check them for you. They still may be there.
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Jurannok
Diablo 2 Account(5)August-2-2013 9:54 AM PDT (9 years ago) Go to Blizzard forum post
Medic,

I don't see that account on the classic D2 realms and some of the character names are in use on other accounts. Please make sure to log in to classic accounts every 90 days or they will become inactive and are then in danger or being purged. Once that happens, there's nothing left to recover.

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Omrakos
Diablo 2 Account(7)August-5-2013 12:59 PM PDT (9 years ago) Go to Blizzard forum post
MEDIC,

For legacy game accounts, there's no difference when it comes to the game used so the info Jurannok provided is still correct.

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Omrakos
Diablo 2 Account(10)September-13-2014 11:02 AM PDT (8 years ago) Go to Blizzard forum post
bekkar ,

I see you just re-made the account today. Being able to do so meant the previous account had expired or no longer existed. It looks like the characters you listed expired back in 2012.

For any further assistance with our legacy games, please use this forum: http://us.battle.net/en/forum/12790219/

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