 | AH purchases disappearing into the abyss...(1) | Category: Technical SupportApril-4-2013 7:43 PM PDT (10 years ago)  |
| Where is the appropriate place to post auction ID's for review? I purchased an item that never made it into my inventory almost 24 hours ago. This has happened to me before but the item always showed up after a few hours. Any help would be much appreciated. | ||
 | AH purchases disappearing into the abyss...(2) | April-4-2013 8:11 PM PDT (10 years ago) |
| Reynor, Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below: 1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit 2. Choose "Diablo III" as the game with which you need assistance. 3. Ensure that "Use a few words to summarize your issue" is selected. 4. Type in "auction house" and click Next. 5. Choose one of the options that best matches your problem. 6. Scroll down to the bottom of the page and click "Submit a Ticket". 7. Fill out your ticket and click "Submit". Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items. | ||
