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Darkdaw #1743
D3 cannot launch on Windows 8.1(1)Category: Technical SupportOctober-30-2013 9:10 AM PDT (9 years ago) Go to Blizzard forum post
When I launch the Diablo 3 on my computer, after the diablo logo, I got black screen and no response for the game. Any solutions?
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Omrakos
D3 cannot launch on Windows 8.1(2)October-30-2013 12:31 PM PDT (9 years ago) Go to Blizzard forum post
Darkdaw,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

Could you also post your D3Prefs.txt file? It's located in the My Documents\Diablo III folder.

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