Avatar of Heathen #6977
Heathen #6977
AH: Items not showing up in the completed tab(1)Category: Technical SupportMarch-29-2013 1:05 AM PDT (10 years ago) Go to Blizzard forum post
Hi,

I purchased two items in the GAH but it is not showing up in the completed tab.

Order ID: 1456041444
Order ID: 1456019889

Please process.

Thanks.
Avatar of Omrakos
Omrakos
AH: Items not showing up in the completed tab(22)May-31-2013 1:13 PM PDT (10 years ago) Go to Blizzard forum post
Soul9RiveR,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage