 | Missing mails from RMAH sales(1) | Category: Technical SupportOctober-16-2013 5:13 PM PDT (9 years ago)  |
| I had a couple of sales today after the patch/maintenance, but I didn't get any notification via mail. I had the same problem months ago, and now it seems that the problem is back. | ||
 | Missing mails from RMAH sales(4) | October-18-2013 5:13 AM PDT (9 years ago) |
| Thanks for letting us know Usdeathshead, we'll look into this. | ||
| Missing mails from RMAH sales(8) | October-21-2013 3:33 AM PDT (9 years ago) |
| Most people are receiving their emails farellaa, and we haven't managed to replicate this internally. If you're not receiving your emails correctly then we encourage you to contact our Account Support team directly so we can investigate further. This support article may also be of some assistance. _____________________________________________ Give me your feedback. Please. I want it. Now. Thanks. https://www.surveymonkey.com/s/Natryndon | ||
| Missing mails from RMAH sales(10) | October-21-2013 6:51 AM PDT (9 years ago) |
| OK, we've opened a new investigation into this to see if we can find anything amiss. Thanks for the reports. _____________________________________________ Give me your feedback. Please. I want it. Now. Thanks. https://www.surveymonkey.com/s/Natryndon | ||
| Missing mails from RMAH sales(12) | October-21-2013 8:34 AM PDT (9 years ago) |
| Roger that peterlustig. When we receive updates on this, we'll be sure to post them here. | ||
| Missing mails from RMAH sales(18) | October-23-2013 4:23 AM PDT (9 years ago) |
Any news on the issue ? No, our operations team are still looking into it. If you do experience this issue then could you please add a transaction ID to your report? you can get this information by hovering over the transaction information in the 'Completed' tab of the Auction House. Please allow 12 hours for the mail to arrive before posting. Many thanks! _________________________________ Please click here to give me your feedback! | ||
| Missing mails from RMAH sales(22) | October-24-2013 9:10 AM PDT (9 years ago) |
| Thanks guys. We're still waiting for more news but in the meantime, please let us know if you DO get an email notification after a successful RMAH sale. _________________________________ Please click here to give me your feedback! | ||
| Missing mails from RMAH sales(26) | October-31-2013 2:17 AM PDT (9 years ago) |
| Hey guys, We believe we may have found the cause of the issue and made some tweaks overnight. Could you let us know in this post whether you're receiving these email notifications correctly in the next day or two? Thanks, and thanks a lot for your patience so far. __________________________________ Please click here to give me your feedback! | ||
