Avatar of SilentStorm #12395
SilentStorm #12395
i dont understand the video card thing?!(1)Category: Technical SupportOctober-21-2013 12:31 PM PDT (9 years ago) Go to Blizzard forum post
i installed diablo 3 and after it says its done, i press PLAY and it pops up about a video card. i dont even know what that is. i have never seen this pop up before. i have been waiting a very long time for this game... i have played the demo so many tijmes, i could play with my eyes shut... is this a technical problem with the game or could it be with my lap top?? cause this is the same lap top i have played the other games i have installed...please help??!!!
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Omrakos
i dont understand the video card thing?!(2)October-21-2013 1:12 PM PDT (9 years ago) Go to Blizzard forum post
SilentStorm,

I'd guess it's most likely due to outdated video drivers assuming you've used this laptop before with Diablo III and it worked ok. If you could post your dxdiag info, I can verify that for you and hopefully provide a link for you to get the up to date drivers you'll need.

You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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