Avatar of Kaminari #2954
Kaminari #2954
I want an explanation!(1)Category: Technical SupportOctober-22-2013 3:34 PM PDT (9 years ago) Go to Blizzard forum post
So I'm in Contact with the support through mails, about my problem with trying to use both my accounts online same time,

Then they say that "Also please be aware that running two copies of Diablo III is not something we support."

Are you telling me, that I'm not allowed to have 2 accounts or WHAT?............
I do NOT use any third party software, I just have 2 accounts instead of one, and I cannot, I repeat, I CANNOT play on them simulationly.

I can be logged in on both at same time, yes, but I CANNOT controll both characters at the same time.

Also note, that I BOUGHT BOTH COPIES. So Blizzard, made Money out of this, now give me an explanation!

Thank you.
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Omrakos
I want an explanation!(2)October-22-2013 4:04 PM PDT (9 years ago) Go to Blizzard forum post
Kaminari,

Multiple accounts is fine. Running multiple copies of Diablo III on one PC is not supported if that's how you're trying to use your two accounts though. Using each of your accounts on a separate PC should not give you any trouble.

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Omrakos
I want an explanation!(5)October-23-2013 12:20 PM PDT (9 years ago) Go to Blizzard forum post
Kaminari,

Posted by: Kaminari

what exactly is the diffrence here?


Getting the game installed twice on one computer is the difference. I'm not saying it can't be done, nor am I saying it's not allowed. I'm saying we can not help you get it working as it's not a supported configuration.

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