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Fnord #2261
Lags probably not Blizzards fault - explanation here(1)Category: GeneralOctober-8-2013 9:45 AM PDT (9 years ago) Go to Blizzard forum post
I made a post about this in the technical support forum but it got locked and I was pointed to the big thread where they want you to post trace routes etc. This is the link to my original post: http://eu.battle.net/d3/en/forum/topic/8344285080#1.

If you understand Swedish you can follow this link http://www.alltele.se/kundservice/driftinformation/363-driftstorning-stockholm-telia-ko

If you can read it you will see that the problem probably lies in Telia's datacenter. Apparently they had a fire a week ago and a lot off traffic goes through telia and many EU D3-players from all over Europe might be affected. I did notice that almost every trace route contained telia.net and while I cant be positive that this is where the bottleneck is located it seems quite likely.

According to telia they are still trying to restore everything back to full functionality. With this in mind I urge everyone to stop panicking . This might very well still be Blizzards fault but at least some evidence points to other conclusions. It is ridiculous how some people have constructed deluded conspiracies about Blizzard dramatically decreasing server capacity on purpose etc.

Im not a blizzard fan-boy/loyalist at all, but critique should be fair and rational. I am positive blizzard isn't screwing us on purpose and Im sure they are doing the best they can to solve this situation, it is obviously in their own best interest as well
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Vaneras
Lags probably not Blizzards fault - explanation here(61)October-9-2013 9:39 AM PDT (9 years ago) Go to Blizzard forum post
Posted by: Fnord

Well for one I don't think Blizzard wants to provide us with information unless it is 100 % confirmed. Can you imagine the outcry if Blizzard speculated on the cause and was wrong?


We generally do not like to post things unless we are 100% sure that they are correct, because the outcry is always bad if it turns out we are wrong... the outcry would be even worse if we started blaming third parties ;-)

Posted by: Fnord

I do agree they could be a bit more vocal and really assure everyone that they are doing everything in their power to handle this issue since I am sure we all agree these lags are a terrible detriment to our gameplay experience.


I can assure you that we are doing everything we can to resolve this issue, and we are not ignoring the latency reports you guys are submitting.
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