Avatar of Muaddib #1229
Muaddib #1229
diablo 3 and video card issues(1)Category: Technical SupportSeptember-27-2013 3:06 PM PDT (9 years ago) Go to Blizzard forum post
I have the new AMD a10 6800k CPU that has the built in 6870d video card. This is AMD's newest processor and I have having issues with diablo 3. After I installed the game and i click to play i get an error message saying my video card is not supported and sends me to battlenets website for supported video cards. I have already updated the video cards drivers to the latest 8/13/2013 drivers from AMD's website. I can play any game i want like world of warcraft, startcraft 3, etc and I have no issues. I just build this computer a week ago from an old celeron cpu with an old radeon x1600 video card which at that time let me play diablo 3 on lowest settings. So I have no idea why with a brand new video card that is a mid level graphics wont let me play. Any suggestions would be appreciated.
Avatar of Omrakos
Omrakos
diablo 3 and video card issues(2)September-27-2013 3:51 PM PDT (9 years ago) Go to Blizzard forum post
Muaddib,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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