Avatar of Flergon #2870
Flergon #2870
error code : BLZTS00009(1)Category: Technical SupportSeptember-26-2013 12:28 PM PDT (9 years ago) Go to Blizzard forum post
i have windows8 and 1 tera free disk...
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Omrakos
error code : BLZTS00009(2)September-26-2013 12:47 PM PDT (9 years ago) Go to Blizzard forum post
Flergon,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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Omrakos
error code : BLZTS00009(13)September-26-2013 1:35 PM PDT (9 years ago) Go to Blizzard forum post
Flergon,

When installing or launching the game, could you right click the icon used and select the Run as an Administrator option?

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I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
error code : BLZTS00009(15)September-26-2013 1:46 PM PDT (9 years ago) Go to Blizzard forum post
Flergon,

Could you try creating and using another Windows User account next?

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
error code : BLZTS00009(17)September-26-2013 3:22 PM PDT (9 years ago) Go to Blizzard forum post
Flergon,

If you're using an antivirus program, could you try temporarily disabling it while installing the game? The error you're getting is saying there's an error while writing to your hard drive. That's usually a matter of not having enough room but you do so it's looking like more of a permissions issue with something preventing it from being written to.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
error code : BLZTS00009(19)September-26-2013 3:41 PM PDT (9 years ago) Go to Blizzard forum post
Flergon,

Can you provide me with a list of everything you've tried so far please?

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I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
error code : BLZTS00009(21)September-26-2013 3:52 PM PDT (9 years ago) Go to Blizzard forum post
Flergon,

Are you trying to install the game for the first time on this computer, reinstall it, or just launch it to play?

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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Omrakos
error code : BLZTS00009(24)September-26-2013 5:12 PM PDT (9 years ago) Go to Blizzard forum post
Flergon,

Try booting in selective startup once and seeing if that allows the game to install.

_________________________________________________________
I'm available in the forums Monday - Friday, 12 pm - 8 pm Pacific Time
Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
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