 | game freeze, pc freeze(1) | Category: Technical SupportMarch-13-2013 7:34 PM PDT (10 years ago)  |
| it is just that simple, first occurred - after installing patch before 1.0.7a-v.1.0.7.15295 (current game version) still happening -could not reproduce conditions when it happens, totally random -ruled out any software that works in background like browsers etc. -it happens in multiplayer and solo games with different characters -i rarely finish one act before it happens, when it happens i can only hit reset button ... my first suspicion was hardware error: memory - tested it is ok, graphic card tested ok, temperatures is ok, and i have not changed nvidia driver, nor installed any new software I have found no similar problem in other games or software so i presume it is a bug in a game. Sorry i could not be more specific. | ||
 | game freeze, pc freeze(3) | April-12-2013 5:05 PM PDT (10 years ago) |
| Sadan Please post some information about your computer. You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista or 7, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the entire dxdiag file into your reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| game freeze, pc freeze(7) | April-15-2013 1:52 PM PDT (10 years ago) |
| Sadan Lets try a different video driver to see if that helps. Here's a link for the driver download: http://www.nvidia.com/object/win8-win7-winvista-64bit-306.97-whql-driver.html When you are going to install the driver I would like for you to select "Custom Install" > Uncheck everything except for the graphics driver > Check the "Perform a clean install" box > Continue with the install ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
