Avatar of Nephalem #1933
Nephalem #1933
Purchased item AH. did not receive(1)Category: Technical SupportMarch-14-2013 5:11 PM PDT (10 years ago) Go to Blizzard forum post
transaction id is:1427601779 . I made it today. still waiting....
Avatar of Omrakos
Omrakos
Purchased item AH. did not receive(7)May-20-2013 1:21 PM PDT (10 years ago) Go to Blizzard forum post
anubis88,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you need to submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Be sure to mention in the ticket that you've waited 72 hours already and still not received the gold/items.

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