| Conflicting licenses on other account ?(1) | Category: Technical SupportMarch-14-2013 3:27 PM PDT (10 years ago) ![]() | |
| Hi there, I recently added a new D3 license to my other account which got suspended previously. I was playing fine for a few days but I could not post on the forums so I opened a ticket about it. Instead of fixing the problem, the new D3 license got suspended instead and I called the support line to check what was happening. They said there was a problem with conflicting licenses and that they would fix the problem by transferring the suspended license off to a fresh bnet account and unlock the new license so that I could continue playing. They asked me to create a new bnet account and submit the info in the ticket. I have already done this and am still waiting for the transfer to happen. However it has been more than 30 hours since any response on my ticket and nothing has been done. I would really love to continue playing and this downtime is causing me to lose many hours of play. Could someone look into it and expedite my ticket please? Cheers | ||
| Conflicting licenses on other account ?(3) | March-14-2013 3:31 PM PDT (10 years ago) ![]() | |
| Janellelhz, You'll need to keep working via the support ticket process. Either reopen the existing one if it's been marked as resolved, or create a new ticket. | ||
