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xploit
BLZAPPBTS0000J(1)Category: Technical SupportMarch-12-2013 12:39 PM PDT (10 years ago) Go to Blizzard forum post
I NEED HELP. I JUST BOUGHT THE GAME AND I CANT INSTALL IT...
PLEASE I NEED HELP I WANT TO PLAY :(
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Omrakos
BLZAPPBTS0000J(2)March-12-2013 1:27 PM PDT (10 years ago) Go to Blizzard forum post
xploit,

This error is often due to an antivirus application interfering with the game's installation. Please temporarily disable any such applications you use and try the installer again.
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Omrakos
BLZAPPBTS0000J(5)March-12-2013 2:22 PM PDT (10 years ago) Go to Blizzard forum post
xploit ,

Assuming you're getting the same error message then, try right clicking the icon you're using to start the installation and selecting "run as administrator". This might override any permissions issues you may be having with your Windows user account.
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Omrakos
BLZAPPBTS0000J(7)March-14-2013 3:49 PM PDT (10 years ago) Go to Blizzard forum post
xploit,

Could you try what's described in the following two articles next please?

https://us.battle.net/support/en/article/deleting-the-battlenet-cache-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS

https://us.battle.net/support/en/article/deleting-battlenet-tools-folder-pc?utm_source=internal&utm_medium=support_forums&utm_campaign=BlizzardCS
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Omrakos
BLZAPPBTS0000J(11)November-1-2013 1:17 PM PDT (9 years ago) Go to Blizzard forum post
Anastas,

The two articles I linked earlier in this thread explain how to get to the related folders. Note that they're in different locations for those using XP and Windows Vista or later operating systems.

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