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RobinJack #6453
AH Item Purchased Not Received in HC(1)Category: Technical SupportMarch-15-2013 11:38 AM PDT (10 years ago) Go to Blizzard forum post
transaction ID is 1429764550 can u rectify thanks
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Omrakos
AH Item Purchased Not Received in HC(2)March-15-2013 12:29 PM PDT (10 years ago) Go to Blizzard forum post
RobinJack,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you can submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Mention in the ticket that you've waited 72 hours already and still not received the gold/items.
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