 | Help me pls.(1) | Category: GeneralMarch-14-2013 1:18 PM PDT (10 years ago)  |
| So recently, i tried contacting Blizzard for support with an issue here in the forums, and they told me there was nothing they could do. That "other people" handle the forums. There seems to be no way to contact one of you community moderators directly. I dont want to go through more canned computer generated responses, i just want to chat to a CM one on one about my issue. There doesnt seem to be a PM, Email or anything to contact any of you anywhere. Sigh. So lame. Sad and dismayed. | ||
 | Help me pls.(17) | March-14-2013 2:23 PM PDT (10 years ago) |
So recently, i tried contacting Blizzard for support with an issue here in the forums, and they told me there was nothing they could do. That "other people" handle the forums. There seems to be no way to contact one of you community moderators directly. I dont want to go through more canned computer generated responses, i just want to chat to a CM one on one about my issue. There doesnt seem to be a PM, Email or anything to contact any of you anywhere. Sigh. So lame. Sad and dismayed. There are lots of different people that are at work behind the scenes (even on the forums!), so it would be really helpful if you let us know what your precise issue is so that we can direct you to the proper venue of support. As other players have pointed out, being vague in this case is actually preventing us from helping you. :( First look at these forums. http://us.battle.net/d3/en/forum/3355037/ - website bug report. http://us.battle.net/d3/en/forum/5386227/ - technical support. If you are one hundred percent sure that your answer cannot be handled through those channels then you can use. wowcmfeedback@blizzard.com But remember, you will most likely not get a reply if you use that email inappropriately. Close! Those are the precise forums players should seek out if they are experiencing website bugs they would like to report or technical issues they would like assistance with, but wowcmfeedback@blizzard.com is not an email address that we generally use to chat with players on the forums. It is instead reserved for players to email us their feedback about Blizzard representatives or MVPs, and you shouldn't expect a response if you send an email to that address. Think of it sort of like dropping a feedback note in a suggestion box. :) If you are experiencing a forum-related issue pertaining to your account, however, the email address you'll want to use to contact us is: forums@blizzard.com. | ||
| Help me pls.(21) | March-14-2013 2:35 PM PDT (10 years ago) |
wowcmfeedback@blizzard.com is not an email address that we generally use to chat with players on the forums. It is instead reserved for players to email us their feedback about Blizzard representatives or MVPs, and you shouldn't expect a response if you send an email to that address. Think of it sort of like dropping a feedback note in a suggestion box. :) If you are experiencing a forum-related issue pertaining to your account, however, the email address you'll want to use to contact us is: forums@blizzard.com. oh sorry, well good to know thx. #TheMoreYouKnow! Thanks for trying to jump in and help. We really appreciate players who are willing to do just that. :) | ||
