 | Diablo 3 crashing computer(1) | Category: Technical SupportMarch-18-2013 1:48 PM PDT (10 years ago)  |
| I just started playing again last Friday and on Saturday night Diablo 3 began to crash my computer. When the problem started it would happen every couple hours, but now it happens within 5 minutes of playing. The compter works fine until I try and run Diablo. I tried using the the repair tool in the Diablo launcher, and replaces my ATK drivers. Neither of these fixed the problem. Any help would be appreciated. | ||
 | Diablo 3 crashing computer(2) | March-18-2013 2:13 PM PDT (10 years ago) |
| Charls Please post some information about your computer. You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista or 7, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste the entire dxdiag file into your reply. ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
| Diablo 3 crashing computer(4) | March-18-2013 4:20 PM PDT (10 years ago) |
| Charls Lets try a different video driver to see if that helps. Here's a link for the driver download: http://www.nvidia.com/object/notebook-win8-win7-winvista-64bit-306.97-whql-driver.html When you are going to install the driver I would like for you to select "Custom Install" > Uncheck everything except for the graphics driver > Check the "Perform a clean install" box > Continue with the install ______________________________________________________ I'm available Monday through Friday from 11AM to 8PM Pacific Time Support Contact Information | ||
