Avatar of Warf
Warf
Auction House(1)Category: Technical SupportMarch-15-2013 10:50 AM PDT (10 years ago) Go to Blizzard forum post
I bought an item on the gold auction house (Outcase Razor) for 740,000 on 3/15/2013 but never got it.
Avatar of Omrakos
Omrakos
Auction House(2)March-15-2013 12:40 PM PDT (10 years ago) Go to Blizzard forum post
Warf,

Please allow at least 72 hours after an auction is ended before contacting us about items not being received. After that time has elapsed, you can submit a support ticket as described below:

1. Go to the Battle.net Support website at https://us.battle.net/support/en/ticket/submit
2. Choose "Diablo III" as the game with which you need assistance.
3. Ensure that "Use a few words to summarize your issue" is selected.
4. Type in "auction house" and click Next.
5. Choose one of the options that best matches your problem.
6. Scroll down to the bottom of the page and click "Submit a Ticket".
7. Fill out your ticket and click "Submit".

Mention in the ticket that you've waited 72 hours already and still not received the gold/items.
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